Douglas Giovanni

Better Serving the Underbanked Partnership Programs that Strengthen Customer Retention and Help Build Long-Term Brand and Customer Loyalty.

The underbanked and underserved in the United States has exceeded 60 million people and is growing. Financial services companies of all types are developing and bringing to market innovative lending solutions that help this segment address their financial needs. It is important for these alternative lenders to not only keep an eye on regulatory or risk related issues but also to focus on the long term care and loyalty retention of their customer base.

Improve Customer Retention and Reduce the Cost of Loan Acquisition through Excellent Service

MetaSource delivers customized inbound/outbound programs that are tailored to your company’s marketing and/or service campaign. Financial Solution Providers working with the underserved have benefitted from our ability to accelerate their engagement process by streamlining the launch of new marketing/lending programs to 7-14 days, managing a robust agent recruiting engine/on-boarding capacity, and providing dedicated account management and training excellence. Our “hands-on” service approach helps clients reduce costs, strengthen brand and customer loyalty, and keep the “right customers” coming back.

Partner with MetaSource to Strengthen Your Company’s Customer Loyalty and Revenue Generation

For more information about our Verification and Customer Assurance program, please contact myself or program director Bill Jones. We look forward to speaking with you.

Doug Giovanni                                                                 Bill Jones
Vice President of Sales and Marketing                       Vice President of Strategic Initiatives
MetaSource                                                                      MetaSource
(801) 513-4154                                                               (267) 552-6391

 

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