Call Center Services

Call Center Services

MetaSource provides cost effective solutions to decrease costs, improve customer service, and increase revenue opportunities.

Every business has specific demands for call center services. We work hard to ensure that our suite of inbound and outbound call center solutions are flexible, allowing us to tailor a custom solution that will meet or even exceed the requirements of your company.

MetaSource has a dedicated staff and advanced technology ready to support you. Whether you need customer service outsourcing, order taking support, class registration, after hours call center, or other live answering and web-enabled service options, we are here to help you connect with your customers and your clients.

Let us customize a program for you today!Healthcare Resource Center

Our Integrated Pre-Registration and Scheduling Program has Custom Solutions to meet your needs:

Classes and Tours

  • Scheduling Classes and Tours
  • Class reminder calls and emails

Pre-registration Scheduling

  • Schedule procedure - Provider
  • Collect demographics
  • Collect and verify insurance
  • Assist with web form
  • Prep Reminders
  • Arrange for ride home
  • Email or call Providers office prior to procedure

Prior to Procedure

  • Reminder call
  • Verify schedule
  • Perform a clinical assessment (RN)
  • Reschedule if required

Post Procedure

  • Discharge phone call
  • Email Providers office
  • Follow up survey
  • Home care call

Let us customize a program for you today.

Contact us:

Chuck Ramsburg,
VP Healthcare Admin Svs
Office – (410) 452-5076
Mobile – (410)937-7363
cramsburg@metasource.com
www.metasource.com