Stimulate Collaboration Between You & Your Customers, Partners and Employees
NOVO Mobile from inovoo allows you to integrate your customers' information and documents from OpenText ApplicationXtender (AX) into your existing business processes, using mobile devices such as smartphones and tablets. The entire adoption process – implementation, use,
and any support required – is fast and easy.
How NOVO Mobile Works
The self-service portals currently offered by many businesses have not
been used as expected by customers – and sometimes, they've been ignored
entirely. Loading the portal and logging in with a unique username and
password proves to be more effort than it's worth.
NOVO Mobile, on the other hand, lets you open up a new communication
channel your customers already love, allowing efficient options for interaction
such as exchanging documents through a personal mailbox, carrying out
business-relevant activities, digitally signing contracts and engaging in fast,
digital dialog with your specialists.
Highlight: Authentication Using a Smartphone Based Customer Portal
Whitepaper: Leveraging Better Data & Process Management for Success In Mortgage Servicing Transfers
Regulatory risk around servicing transfers continues to be a hurdle for enticing investors to engage in the market. This is largely dependent upon lenders’ ability to ensure the quality of the assets being traded. The best strategy for taking the risk out of servicing transfers from a regulatory standpoint and verifying the soundness of underlying assets is through enhanced data and process management.