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EMC Earns Gartner Magic Quadrant Inclusion for ECM

Colin Graf | Tuesday, October 27, 2015
EMC ECM Software

Gartner just released an evaluation of 20 enterprise content management (ECM) software vendors and EMC was named as one of the "Leaders" otherwise known as earning a spot in Gartner's vaunted Magic Quadrant. EMC was selected because of its ability to deliver relevant content to business applications over the long-term for both business and IT buyers.

As EMC's distributor for ApplicationXtender document management software and Captiva document scanning and advanced capture software, we're proud to be partnered with an industry leader.

ECM Definition

Gartner defines enterprise content management as, "...both a strategic framework and a technical architecture that supports all types of content (and format) throughout the content life cycle. As a strategic framework, ECM can help enterprises take control of their content. It can contribute to initiatives around transactional processes, compliance and records management as well as sharing and collaborating around content and documents. As a technical architecture, ECM can be delivered either as a suite of products integrated at the content or interface level or as a number of separate products that share a common architecture."

ECM includes the following software components:

  • Content workflow (20%): for supporting business processes, routing content, assigning work tasks and states, and creating audit trails
  • Document Management (20%): for check-in/check-out, version control, security and library services for business documents
  • Image-Processing Applications (15%): for capturing, transforming and managing images of paper documents
  • Social Content (15%): for document sharing and collaboration support for project teams and knowledge management use cases
  • Extended Components (15%): can include one or more of the following: mobile applications, digital asset management, search, analytics, and packaged integration capabilities (for portals, ERP and CRM, for example)
  • Records Management (10%): for long-term archiving, automation of retention and compliance policies, and ensuring legal, regulatory and industry compliance
  • Web Content Management (5%): for controlling a website's content through the use of specific management tools based on a core repository

Excerpts from the Gartner Report

  • "EMC offers extensive ECM components in its Documentum portfolio and has advanced its product offerings with cloud and mobile capabilities that provide customers with various choices of delivery model. Public cloud and industry solutions are also available for select products."
  • "EMC's technology partner ecosystem is well-established and has a robust global presence."
  • "Prospective customers should evaluate their complete ECM needs and determine if Documentum or ApplicationXtender (appropriate for line-of-business use cases) is the appropriate fit before committing to EMC. EMC is looking to address smaller enterprises with its cloud-based offerings."

EMC Gartner Magic Quadrant for ECM

© Copyright Gartner, Inc.; Source: Magic Quadrant for Enterprise Content Management (21 October 2015 ID:G00270886); Analyst(s): Hanns Koehler-Kruener, Kenneth Chin, Karen A. Hobert

What Makes "Leaders"?

According to Gartner, "Leaders have the highest combined scores for 'Ability to Execute' and 'Completeness of Vision.' They are doing well and are prepared for the future with a clearly articulated vision. In the context of ECM, they have strong channel partners, presence in multiple regions, consistent financial performance, broad platform support and good customer support. They are very strong in one or more technologies or vertical markets. Leaders deliver a suite that addresses the demand for direct delivery of the majority of core components, although these are not necessarily owned by them, tightly integrated, unique or best of breed in each area. In our assessments we looked for demonstrated enterprise deployments; integration with other business applications and content repositories; incorporation of social, cloud and mobile capabilities; and vertical-process and horizontal-solution focus. Leaders should drive market transformation."

Contact us to learn more about EMC ApplicationXtender and Captiva


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