Tag: competitive advantage

Mortgage Workflow & Compliance Whitepaper
Solutions by Industry

Mortgage Workflow & Compliance Whitepaper

If you’re a mortgage originator or servicer, what if you could achieve the following? Increase productivity by 65% Cut quality control costs by 55% Decrease time to fulfill customer or CFPB servicing file audit requests by 70% Create a competitive advantage in both mortgage turnaround time and customer service You can. Here’s how. The Whitepaper…

How to Create a Customer Service Competitive Advantage
Solutions by Application

How to Create a Customer Service Competitive Advantage

If you want to differentiate your organization by creating a competitive advantage in customer service, you can do so by managing your incoming content more effectively with document capture, workflow automation and document management. This blog explains how it all works. Content Ingestion The first step is to ingest all content related to customer cases…