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Document Management Solutions

Effective document management solutions are far more than an electronic filing cabinet. These sophisticated systems support business functions and facilitate efficient operations.

Whether you have a paper flow problem, a home-grown document system, or just want to improve your effectiveness, MetaSource can help.

While information is core to business, paper is not. If your document management systems involve the handling and maintenance of paper, your business is no where nearly as efficient as it could be. In today's competitive business world, speed-to-information can be the difference between winning or losing deals, or profit and loss. An effective document management system provides the following:

Instant document access — the most basic and important benefit of a document management system is secured access to any document, from anywhere in the world, at anytime.

Recovery — protecting critical information is vital to the health of any organization. Imagine the difference between recovering all of your critical documents destroyed by fire or natural disaster within hours, or not... THINK ABOUT IT! Providing redundancy for millions of pieces of paper, and the indices that make them usable, is virtually impossible without scanning, indexing and storing the images and indices in a Document Management System, either in house or thru Software As A Service (SaaS).

Security — One of the greatest risks to companies today is loss of sensitive information. Access to data must be fast and easy to be useful, while maintaining the highest levels of protection.

Process automation/workflow — document automation and workflow systems should facilitate business functions while automating workflow processes, including: such as transactions and claims processing, or accounts payable and many others.

Cost savings — one of the inherent benefits of document automation systems is the recovery of wasted space, furniture and materials used to store paper documents. Lost and misfiled documents are virtually eliminated, saving valuable time and reducing employee and client frustration. Space reclamation and redeployment of a few FTE‘s frequently provide ROI within months!

Improved customer service — solving customer problems quickly and accurately is significantly easier with instant access to accurate and current information about their account. Document images can be delivered in real time while the customer is on the phone, giving your customer service, sales, and support personnel a total picture of all account activity.

Our solutions integrate best-practices with state-of-the-art technology to provide efficiency in all areas of document management. We eliminate the need for paper storage, dramatically speed up retrieval time, and provide a robust solution for document back-up and disaster recovery.

A document management system from MetaSource provides:

  • Ease and efficiency unparalleled by other systems
  • Virtually instantaneous document accessibility throughout the organization
  • Supports litigation needs with full back-up, indexing and retrieval
  • Compliance with Sarbanes Oxley, HIPAA, SEC 17A-4, SAS Type II compliance, and other regulatory requirements

The MetaSource team works with your staff through each step of a document automation project. From needs analysis to systems design, application set-up, installation, training and document conversion, MetaSource offers all the services and hardware needed to achieve successful results.

After our systems and solutions are deployed, MetaSource team members continue to monitor and work with your staff to optimize the performance and productivity of your new document management system.

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