“With several of America’s leading companies as customers, MetaSource is expanding the scope of its Client Services organization to better serve their business and process improvement needs," states Doug Giovanni, Vice President of Sales and Marketing. “JD brings significant experience to our growing BPO practice and will be responsible for our nationwide client satisfaction and service infrastructure. His organization’s mission will include initiatives that help customers sustain improved business results through the deployment of clerical and process management strategies.”
Headquartered in Bristol, Pennsylvania, MetaSource is a leading business process outsourcer (BPO) of back office and clerical based content management solutions servicing clients throughout the United States through a network of locations in the U.S., Mexico, Canada, China and India. MetaSource focuses on labor and paper intensive processes that leverage dimensions such as innovation, cost, turnaround, scale, and flexibility to drive client value in information intensive industries, including healthcare, transportation, retail, grocery, financial, insurance, legal, and government.
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