Government

Is your department or agency overwhelmed with paper? Have digital initiatives budgeted but need an experienced partner to launch?

Whether supporting an in-house program or designing a new document management system, MetaSource can help your organization save time, money and get the job done right the first time.

MetaSource has been a long term partner of the Government Sector. We have worked closely with agencies and their departments to better understand issues associated with paper and transaction processing, where log jams are, and how technology and services can be used together to get things done faster and without operational disruption or cost overrun.

Our years of experience designing successful premise and outsourced document management systems and conversion solutions has allowed government clients to effectively plan and manage growth while focusing on what is most important to them – keeping business going and better serving their constituents.

MetaSource’s Document Management Assurance Program is designed to provide organizations a single source solution for all of their system and back office needs from consulting and design to data capture and conversion to customer service and application support to information storage and workflow based retrieval.

Components of our document management program are as follows:

• Business Process Outsourcing
• Conversion & Capture
• Contact Center
• Premise and SaaS Based Document Management Systems
• Professional Services 

Through utilization of MetaSource Services, our clients have experienced the following financial and process improvements in their operations:

• Delivered year one savings of over $100,000 through the elimination of duplicate data entry functions, copy reduction and forms elimination.
• Implemented OCR, document management applications and reconciliation reporting that helped eliminate lost documents, improve security and restrict access.
• Automated single click matching of receiving documents to invoices and purchase orders
• Reduced internal costs associated with paper storage
• Facilitate the digital imaging transition
• Coordinated the implementation of document management solutions for a city-wide digital document management initiative for 11 departments.

Agencies and Departmental Applications

• Water Department
• Zoning Files
• Insurance
• Fleet
• Revenue
• Health Department
• Registry of Wills
• Historical Commission
• Human Resources
• Controller’s Office
• Risk Management
• Airport
• Pensions

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