Mortgage Processing

MetaSource leverages its national outsourcing platform, deep bench strength of mortgage processing expertise and a continuous improvement quality and service culture to deliver a boutique customer experience with all of the service components offered by the largest mortgage processors.

  • End-to-end Mortgage Processing including Origination, fulfillment and loss mitigation
  • Deep bench strength with very largest to midtier mortgage originators
  • Up to 50% + cost per loan reduction with predictable ongoing costs
  • Improve & Continuous Calibration on Key Customer Satisfaction Indices to maintain 95%+ monthly scoring
  • Origination volume growth by adding “high quality” integrated multi-channel customer contact centers to “connect, verify and resolve” & social media monitoring and reporting
  • Multi-million dollar technology cost avoidance/reduction
  • 60 days to market for new program versus 1-2 year internal development time or the 6+ months for “dinosaur” outsourcers


Loan Origination Client Segments Serviced:

  • On-line
  • Mortgage
  • Auto
  • Home Equity
  • Commercial
  • Student Services
  • Leasing

Loan Origination Services:

  • Customized Inbound/Outbound Contact Management Center
  • Customer Service
  • Application and Employment Verification
  • Loan and Order Processing
  • Telesales
  • Direct Transfer and Response
  • FAX and Document Return Handling
  • Pre and Post Close Document Capture and Conversion
  • Document Type indexing and Re-classification
  • 3rd Party Document Extraction and Electronic Delivery Services
  • Tax Documents and Insurance Declarations
  • Document Portals:
  • Investor Review
  • Post Close Audit
  • Post Trailing Document Handling and Conversion
  • Document Deficiency Auditing
  • Compliance Auditing
  • Collateral Document Delivery
  • Welcome and Exit Letter Correspondence

We Can Help…

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