Trucking

How will your fleet stay ahead of the CSA 2010 mandate? Will your organization be able to ramp up more efficiently without putting customer and driver retention at risk?

Freight indexes are on the rise, resulting in increased tonnage and lower driver turnover rates. Industry changes are anticipated through regulatory inquiries and pending legislation regarding driver safety and compliance.

Poor or non-existent document management strategies lead to the inability of trucking companies to efficiently bill customers, paper-intensive onboarding procedures and increased exposure to HOS compliance issues.
 

MetaSource’s Fleet Management Modal Assurance Program (MAP) can help you avoid unneeded technology expenses, transition paper driver-logs to EOBR's and get driver and customer data processed faster and more accurately.

MetaSource has helped trucking carriers with as few as 50 trucks to a fleet with as many as 18,000 drivers to implement paperless workflow solutions supported by high performance data capture services. Our driver log capture program consistently provides customers with 99% accuracy which represents an improvement in the quality and accuracy rates they achieved with their paper driven program.

MetaSource’s Modal Assurance Program (MAP) is designed to enable fleet management companies to increase their efficiencies, compliance and profitability through a series of services that are both cost effective and provide immediate results.

Components of our fleet management program include:

Billing Assurance

• Document Scanning
• Document Classification
• Electronic Document Workflow
• Rendition Printing
• Contract Management
• Customer-facing Portals
• Imaging Integration to Logistics / Billing Systems
• Contact / Call Center

Driver Assurance

• On-boarding-Call Center, Capture, and Workflow
   
• Drivers Log Capture and Transition to EOBR
• Driver Re-certification and Doc Renewals
• Help Desk
• Driver Portals for online access
• Scan anywhere capability
• eForms
• Contact / Call Center

MAP Program Benefits:

For Our Clients

• Non-core processes outsourced (scanning, data entry, imaging cloud)
• Improves driver reimbursement, payroll and billing workflows
• Reduced transaction costs through paper and labor process reduction
  • Transition of service expenses from fixed (labor) to variable (service)
• Increases customer service and satisfaction
• Helps reduce DSO
• Accelerates compliance enforcement
• Improves driver satisfaction and retention
• Reduces billing/payroll turnaround from days to hours
• Disaster Recovery and Business Continuity Planning

Document Management and Technology

• Creates Document Capture Platform that captures information from billing documents, driver expenses, driver logs and on-boarding documents regardless of where scanned.
• Provides True Electronic Document workflow with process mapping, approval routines and ad hoc routing capabilities
• Enables Retention Management to meet corporate and regulatory governance and compliance
• Internal and External online eForms
• Invoice Rendition Printing with electronic delivery option for your customers
  • Email
  • Portal
• Provides Technology Access and Advisement
  • Minimized capital investment
  • Reduced or eliminated technology refreshes
• Partnerships with in-cab scanning providers

Services

• 6 North American production sites support distributive service network
  • Backfile and Day-forward Scanning Capabilities
• Versatile Contact / Call Center
• Process re-engineering and improvement
  • Via workflow implementation
• Overall Improved data accuracy and quality
  • Increases accuracy and reduced reject processing (Logs)

Proven Success in Fleet Management for the Transportation Industry

MetaSource has worked closely with carriers of all sizes to design, implement and support service programs for the capture of customer and driver data. Listed below is an example of a successful implementation.

Delivered enterprise wide services program for 18,000 driver client that achieved the following results:

• Identification / Classification of 20MM images per year
  • Reduced turnaround from 4 days to 4 hours
  • First year savings of over $500,000
• Payroll / Billing Workflows
  • Reduced Days to Bill from 7 to 1
• Driver Log Capture
  • Reduced Reject Processing from 14 days to 24 hours
  • Accuracy of 99.6%
• Distributed Capture
  • Capture all Driver Safety / Renewal Documents at terminals
  • Eliminate overnight to corporate and electronic workflow approval
  • Estimated savings of $1,000,000

For more information contact:

Mario Duckett – mduckett@metasource.com 267-552-5325
Russell Thomas – rthomas@metasource.com 973-316-6000

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