Adam Östhed has been in the Business Process Outsourcing (BPO) industry since 1991 with both extensive entrepreneurial and corporate experience. His international experience includes starting and managing centers in Asia, Latin America, and the Caribbean. He holds a Bachelors degree from Brigham Young University in International Trade & Finance and a Masters degree in Management from Cambridge University, UK.
Randy Powell directs and oversees all financial activities of the company including financial report preparation, budgeting and forecasting, and audit and tax functions. In addition, Randy provides leadership and coordination in the administrative, human resources, accounting, budgeting and acquisition efforts of the company. Randy holds a BS in Accounting and MBA from Brigham Young University, and is both a CPA (Certified Public Accountant) and a CTP (Certified Treasury Professional).
As Chief Information Officer, Ryan Lifferth oversees all software development and infrastructure at MetaSource. He has over 20 years of architecture, development, and consulting experience in the airline, real estate valuation, and financial planning industries. Following nine years at the airline software company Navitaire, he most recently served as VP of Development and Technology at DataMaster, a provider of decisioning software for appraisers. Ryan holds a BS in Economics from Brigham Young University, as well as a Masters of Information Technology from the University of Texas at Arlington.
John Nixon oversees all Business Development, Strategic Account Management and Marketing functions for MetaSource. He is responsible for the strategic planning and execution of revenue generating initiatives to meet the company’s goals. John leads a team responsible for developing long-term relationships with new clients, reinforcing the value of MetaSource solutions with existing clients and expanding the depth of established business relationships. He is well versed in Business Process Outsourcing, Document Management and Consulting Services with more the 25 years of experience in high level positions. He holds a BS in International Business and Economics from Old Dominion University.
Dennis Barrett brings 20+ years of business and technology acumen to MetaSource where he directs all aspects of Digital Transformation Services. Responsible for steering the development and execution of innovative automation, Business Process Management (BPM) and compliance solutions, Dennis fosters a culture of engagement and collaboration, empowering smart, resourceful people to achieve big things.
James DeSpain leads the Business Process Outsourcing (BPO) organization for MetaSource. James brings over 20 years of BPO and Digital Transformation experience from leading Fortune 500 service providers. Having led over 5,000 employees of multinational teams spanning Mexico, Barcelona, Argentina, Guatemala, and the United States, his vision enables our future growth opportunities. James’ experience includes traditional BPO engagements, process re-engineering, Lean Six Sigma, customer care, SaaS, and enterprise content management.
Mary Kladde is responsible for the oversight and continued growth of the MetaSource mortgage product and service portfolio. Formerly the CEO of Titan Lenders Corp, Mary has a diverse 24+ years of experience in the operational aspects of the mortgage industry. It is this background that provides her with a keen insight as to what services are needed for individual customers and their prospective business channels. Kladde holds a Bachelor of Arts degree in English with an emphasis in theatre from California State University, Chico.