Blog

  • Top Advice from HR Experts on Staying Compliant
    14 Jul 2017 Colin Graf

    Top Advice from HR Experts on Staying Compliant

    Staying compliant in an HR department is a big job. It means that on top of managing the workplace needs of your employees, you’re also navigating the constantly changing compliance requirements that protect those employees’ sensitive information. We’re here to reassure you that if compliance feels like a huge weight on your shoulders, you’re not […]

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  • The Need for Speed: How to Move at Your Customer’s Pace
    20 Jun 2017 Colin Graf

    The Need for Speed: How to Move at Your Customer’s Pace

    It’s embarrassing when your customers aren’t happy with your service because you know exactly what it would have taken to make them happy. It’s pretty simple, really; it all boils down to the fact that everyone just wants reasonably fast service. While the way to provide great customer service is easy to visualize, it’s not […]

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  • Your Access to the Mid-Market
    13 Jun 2017 Colin Graf

    Your Access to the Mid-Market

    With the new MetaSource Distribution Partner Program that we’ve been working on for months with our new OpenText partner contacts, you will be able to sell both ApplicationXtender and Captiva with no annual program fee and be able to sell and support both products more profitably than ever. Key Partner Program Details There are no […]

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  • PACE Financing QC Best Practices
    06 Jun 2017 Colin Graf

    PACE Financing QC Best Practices

    The costs of solar panels and other energy efficiency technology has fallen and become more effective, but can still be costly. PACE financing has been created so that homeowners can pay for clean energy home improvements that can save them far more than the cost over time, and even help increase their home’s value when […]

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  • How Two Trucking Companies Cut Processing Costs by 50%
    30 May 2017 Colin Graf

    How Two Trucking Companies Cut Processing Costs by 50%

    The largest full truckload carrier in North America cut their trip-related costs in half. According to their CIO, “So far, we have realized substantial business benefits that allow our organization to excel in a highly competitive market.” The third fastest growing company in Arizona shrank their AP invoice processing costs by 50%. Their CFO said […]

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  • Five Best Practices for Achieving High Customer Satisfaction within Your Call Center
    03 May 2017 Colin Graf

    Five Best Practices for Achieving High Customer Satisfaction within Your Call Center

    Many companies claim they focus on “delighting” their customers. Of those, how many can really say their most important assets—their customers—are actually “delighted” by their call center experience? While you may be the very best at providing a product or service, your reputation and how you are perceived can hinge on how satisfied your customers […]

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  • SOC 2 Type 2: A Critical Report for Every Service Organization
    11 Apr 2017 Colin Graf

    SOC 2 Type 2: A Critical Report for Every Service Organization

    For firms whose business it is to provide services to clients and customers, nothing is more important than being trustworthy. Especially with regard to their processes and handling of their customers’ information. In the case of document scanning companies, firms must be able to securely handle and process documents and customer data. Doing so is […]

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  • Streamlining Trucking Paperwork Processing: A Best Practices Whitepaper
    03 Apr 2017 Colin Graf

    Streamlining Trucking Paperwork Processing: A Best Practices Whitepaper

    How Streamlining the Processing of Driver Payments, Customer Invoicing & AP Can Increase Profitability for Trucking Companies by Adhering to Best Practices While the trucking industry is exploring the use of self-driving trucks to replace this country’s 1.7 million truck drivers as well as other ways to use technology to increase delivery efficiency and overall […]

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  • Going Paperless Still a Burden for Many Doctors and Hospitals
    29 Mar 2017 Colin Graf

    Going Paperless Still a Burden for Many Doctors and Hospitals

    Digitizing Medical Files for Use with Your EMR/EHR Can Be Painless When Adhering to Best Practices Two decades into the effort to go paperless, medical records and patient charts still stuff file rooms in doctor’s offices and hospitals across the country. It’s a problem that can leave patients, records and medical organizations at risk, but […]

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  • PDF vs. TIFF: Which is the Right Document File Format for Your Needs?
    09 Mar 2017 Colin Graf

    PDF vs. TIFF: Which is the Right Document File Format for Your Needs?

    Different strokes suit different folks. Variety is the spice of life. Choose your favorite cliché, but the truth remains the same: people need, and want, options. This truth holds in the case of PDF vs. TIFF file formats. Each has its own strengths, and each has its own weaknesses, so it’s up to a given […]

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