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Information is a funny thing; in today’s day and age it has become both a business enabler and an anchor holding back a business. That is because for many organizations information is not on their radar – oh sure they want to manage documents but information is something slightly different. Documents- are file type. They can be managed simply by having any file repository from simply a network drive to even many of the consumer grade fileshare and “ECM” products.

According to the the Institute for Robotic Process Automation & Artificial Intelligence (IRPA AI), the term “robotic process automation” (RPA) means, “the application of technology that allows employees in a company to configure computer software or a ‘robot’ to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems.”

Every organization has one. The dusty back storage room everyone tries to avoid. The one with the dark corner where blueprints, architectural drawings, engineering prints, and posters are piled up against the wall, dog-eared and wrapped with rubber bands, stored in cardboard tubes, or if they’re lucky, stored in high-density filing cabinets. Because oversize documents…

When you work in a profession that is document-intensive, it’s easy to let things get out of hand. Files you can’t find because they’re sitting on someone’s desk. A backlog of documents that haven’t been processed because it takes so long. An inadequate method for searching documents, or worse, none at all. An overstuffed file…

Staying compliant in an HR department is a big job. It means that on top of managing the workplace needs of your employees, you’re also navigating the constantly changing compliance requirements that protect those employees’ sensitive information. We’re here to reassure you that if compliance feels like a huge weight on your shoulders, you’re not…

Learn how workflow automation software and a digital mailroom outsourcing allows your team to more effectively focus on customer driven priorities.

With the new MetaSource Distribution Partner Program that we’ve been working on for months with our new OpenText partner contacts, you will be able to sell both ApplicationXtender and Captiva with no annual program fee and be able to sell and support both products more profitably than ever. Key Partner Program Details There are no…

The costs of solar panels and other energy efficiency technology has fallen and become more effective, but can still be costly. PACE financing has been created so that homeowners can pay for clean energy home improvements that can save them far more than the cost over time, and even help increase their home’s value when…

The largest full truckload carrier in North America cut their trip-related costs in half. According to their CIO, “So far, we have realized substantial business benefits that allow our organization to excel in a highly competitive market.” The third fastest growing company in Arizona shrank their AP invoice processing costs by 50%. Their CFO said…

Many companies claim they focus on “delighting” their customers. Of those, how many can really say their most important assets—their customers—are actually “delighted” by their call center experience? While you may be the very best at providing a product or service, your reputation and how you are perceived can hinge on how satisfied your customers…