Despite the adoption of electronic medical records (EMR) systems, medical practices still face serious space constraints due to the storage of physical patient files. And in a medical practice, space is money—meaning every square foot occupied by physical records represents thousands in wasted resources. Shelves upon shelves of cumbersome files are siphoning resources that might…
Many reporters rely on the Freedom of Information Act (FOIA) to request and receive access to information from the federal government. One reporter recently wrote about his experience requesting information from the State Department. After a long wait and finally getting a response, he learned that there is a backlog of requests because “the office…
Patients of a large healthcare provider were recently shocked to find out their medical records were thrown in a dumpster instead of being shredded. Confidential information such as social security numbers and patient names were not secure and private information was easily accessible to anyone walking by the dumpster. The healthcare provider had mandated that…
If your company operates in a regulated industry like healthcare insurance, chances are you have a busy mailroom – with limited time to respond to incoming grievances and appeals (G&A) in a compliant manner. It can be tempting to hire more people to handle the load, but adding more staff members to the process is…
The “Let’s Learn” series helps make navigating document scanning and document management space a little easier so you can get the best solution for your business challenge. What is workflow automation? Workflow automation, which can also be referred to as business process automation, is automating and streamlining paper based business processes to improve efficiency, reduce…
Working with a document scanning company that has received its SOC 2 Type 2 Report helps ensure the confidentiality and security of your documents while in their facility. A SOC 2 Type 2 Report also ensures your documents are available to you while in process, and while being stored digitally at the document scanning facility…
It’s important to consider a variety of factors when selecting a document scanning company to outsource your scanning projects. A low-cost document scanning quote can be extremely tempting, but what exactly does that quote cover? Often times, a low-cost scanning quote means you’ll be surprised later with hidden fees if you want the job done right….
There’s a lot of terminology used in the information management space, so it can feel overwhelming when you first dive in. With so much ground to cover, wouldn’t a guide with the most common and essential industry terms be helpful? The “Let’s Learn” series is here to help make navigating a little easier so you…
As you think about next year, how many filing cabinets do you want taking up valuable office space? How much staff time do you want wasted searching for documents? How many documents do you want misfiled or lost? If you’d like the answer to be “much less” or “none,” then you’ll want to consider having…
Your documents contain critical information that must be kept confidential to ensure the trust of your employees, customers and vendors as well as satisfying legal requirements like HIPAA. But when your documents are scanned and processed by a document scanning company that has received its SOC 2 Type 2 Report, confidentiality is one less thing…