OpenText™ Intelligent Capture’s upcoming release includes an array of new features and improvements including powerful machine learning capability. Amid a pandemic-fueled increase in remote work, many companies are searching for a consolidated solution to their technology needs. With Intelligent Capture software, teams can leverage virtual collaboration and productivity under a single umbrella of capture, electronic…
Document capture software is used to pull document images when scanned in batches by either a copier/MFP (multi-function peripheral) or a standalone document scanner. This type of software is incredibly useful to organizations, but many struggle to select the right option. In order to choose the solution that best meets your needs, you must first…
The coronavirus pandemic has fundamentally impacted how our economy, and individual businesses, function. Many businesses are responding in a three-pronged approach: react, remodel, return. Companies face new challenges as they continue to do business in what will be the “new normal” and are turning to business process outsourcing, enabling a more adaptive and cost-effective business…
In the wake of the COVID-19 shutdown, businesses that found themselves jumping into a remote workforce model practically overnight soon discovered a key shortcoming in their digital capabilities: the mailroom. Even the smoothest transition to a decentralized, internet-connected workforce has come up against this intractable silo of paper and a physical address. Fortunately, there is…
The coronavirus is transforming businesses operations and what companies need to function now and in the future. No one knows what the “new normal” will be, but companies are seeing the need to upgrade their tech infrastructure, subscribe to videoconferencing, upgrade cloud storage, and implement cloud document management software. More companies are leveraging digital transformation…
Robotic process automation (RPA) can play a key role in a successful digital transformation. RPA software enables organizations to offload repetitive tasks to technology that can complete them more efficiently. As a concept that contains both the promise – robots will do all the drudge work! – and the fears – robots will be taking…
According to a PWC survey, companies who offer great customer service can charge a 16% higher price for their products and services. As you look for ways to improve your customer experience, a digital transformation can eliminate customer pain points in surprising ways: Simplify Customer Onboarding Impressing your customers up front can increase the chances…
Many business executives have heard of BPO (business process outsourcing) but think of it as merely call centers or other customer facing roles that are outsourced abroad. But today, many BPO services focus on the backend of your operations and can actually improve your relationship both with your customers and vendors, achieving significantly more for…
From Elon Musk’s assertions that robots might rule the world one day to the daily business efficiencies transforming things like data entry and payment processing, there’s a whole world of digital possibilities and promises competing for our money and attention. Not to mention our sleep. If you’re like most people over the age of 11,…