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  • Five Best Practices for Achieving High Customer Satisfaction Within Your Call Center
    03 May 2017 Colin Graf

    Five Best Practices for Achieving High Customer Satisfaction Within Your Call Center

    Many companies claim they focus on “delighting” their customers. Of those, how many can really say their most important assets—their customers—are actually “delighted” by their call center experience? While you may be the very best at providing a product or service, your reputation and how you are perceived can hinge on how satisfied your customers […]

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