Resellers

Does your distribution partner have the product focus and resources to help you win more deals?

MetaSource does! We have the experience and support that can increase your bottom line!

MetaSource is an exclusive distributor of EMC’s software products. We also offer best in class eForms and ASP solutions from Formatta and Filebound. We provide our reseller community with the tools and unparalleled expertise to help sell and support our “best-in-class” solutions and technical support.

Most distributors carry multiple competitive products and will offer you whatever they think they can sell you. We are not your typical distributor. MetaSource actually uses every product we sell in our daily course of business. Additionally, we only distribute a single product for each solution set; as a result we have mastered the support of each of the solutions we offer. Our primary goal is to help you and your organization close the deal and then keep you and your customers happy!

Unbeatable Reseller Retention

Our unique experience as a distributor and as a service provider in this industry enables us to provide an unparalleled level of support to our resellers. Superior service is why MetaSource has one of the highest reseller retentions in the business!

Our extensive product knowledge, technical and sales support, and suite of professional services are available to you for every one of your deals! We customize support options based on our reseller’s needs and level of expertise. Our programs fit any reseller, large or small.

We work with our resellers to develop the best solution that fits your prospect’s needs and improve your odds of winning. Our proven sales support process will help you identify new revenue opportunities that will ensure that you can deliver a comprehensive solution.

The MetaSource team will work with you to accelerate the growth of your business. We will determine the perfect amount of resources to fit your business model and then build a program to fit your needs. Our goal is to help you seamlessly integrate our offerings into your business strategy from day one.

Limited Resources? Let MetaSource Join Your Team!

MetaSource specializes in collaborating with our resellers to ensure that their clients are completely satisfied. Our unique technical support offerings enable you to provide exceptional support with little or no need for additional resources. Our sales support team is here to support you!

Our Comprehensive Reseller Program includes:

• Marketing Support - MetaSource works closely with our resellers to provide existing customers and new customer prospects with detailed solutions that are communicated via marketing events from the web and in the reseller's local community. Our Marketing Support includes:
  • On-site event support
  • Remote web based presentation support
  • Market development funds
• Product Education and Solution Positioning - The MetaSource team offers education services for our entire suite of software products. Our Education Specialists offer a complete curriculum of these products for your sales staff, technical staff and end user clients. Classes are available for private groups as well as individuals at one of our state-of-the-art facilities.
  • Product Sales Training
  • Solution Design
  • Product Technical Training
  • Continuing Training via TechShare
• Sales Support - Our proven sales support process will help you identify new revenue opportunities that will ensure that you can deliver a comprehensive solution. Our Sales Support services include:
  • Presentation Assistance
  • RFI/RFP Public Bidding Assistance
  • Sales Support Portal
• Pre-Sales Technical Support - Our Pre-Sales Technical and Reseller Sales team provides our resellers with product features and technical updates related to product offerings and how they apply to your customer's specific business needs including:
  • Configuration Assistance
  • Demonstration Assistance
  • System Design Assurance
• Professional Services Support - Our seasoned Professional Services organization provides technical consulting expertise that enables our resellers to provide turnkey imaging solutions that includes integrated imaging, forms processing and workflow solutions. These services include:
  • Implementation Services
  • Project Management
  • Custom Programming
• Post Implementation Support - At MetaSource the sale does not end at the completion of the installation and training. As your service-oriented, proactive Value Added Distribution Partner, we strive to ensure that your client's every expectation is met. Following the timely and successful implementation of the products into your customer's site, our Product Engineers remain with you and your client for the life of the system.
  • North American based Systems Engineers
  • World Class Technical Support
  • Technical Support Portal

Distribution Experience

Since 1994, MetaSource has focused on building long-term, mutually rewarding relationships with our resellers. We have worked hard for our resellers and have earned a reputation for excellence in reseller support. We can assure you that no one will work harder to earn and retain your business. For more information contact resellers@metasource.com