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The MetaSource Story

MetaSource was formed in 2007 through the merger of two successful business process outsourcing (BPO) companies: Mackin Imaging Systems and Data Services Direct. With the expertise and experience of two proven organizations, MetaSource emerged as a successful BPO services and software solutions partner, streamlining business processes for companies in a variety of industries.

Fast forward to today. MetaSource is now a leader in digital transformation, with an impressive national footprint. We directly employ over 700 U.S.-based professionals and maintain facilities in eight states. Additionally, the company has strategic relationships with outsource service providers in Pune, India.

With offices throughout the U.S., international relationships, and a team of dedicated experts, MetaSource brings the strength and depth of a large company with the agility of a small company. Since MetaSource’s inception, we have been committed to continuous improvement, innovation, and above all else, our clients. It’s our commitment to excellence that drives us to continuously evolve and meet our clients’ ever-changing business needs now and in the future.

MetaSource is recognized as the ‘best-value’ provider of tech-enabled BPO & BPM solutions through a commitment to innovation, flexibility, and a relentless pursuit of continuous improvement of the client’s business processes. Our purposes are achieved by cultivating people with a ‘can-do’ (“own it!”) mentality and a working environment that is based on the principles of personal responsibility, shared vision, mutual respect, openness, and integrity.

MetaSource Highlights Through the Years

2020

MetaSource acquires Digiscribe, amplifying our Northeastern U.S. presence, expanding our document scanning and digital mailroom offerings.

2019

Symmetri launches to the mortgage industry to automate the labor extensive tasks during the origination process.

2017

MetaSource acquires Orion Financial Group in Dallas, TX, adding depth to our existing lien release offering.

2016

MetaSource acquires Titan Lenders Corp in Denver, CO, expanding our suite of mortgage-specific product offerings.

2015

MetaSource acquires MCO Document Scanning Solutions, establishing our West Coast BPO presence.

2014

MetaSource acquires Mortgage Compliance Advisors to enhance our presence in the mortgage space.

2013

MetaSource joins LaSalle Capital Group to accelerate growth and recapitalize.

2012

MetaSource’s MetaStor proprietary cloud-based content management system launches.

2011

Medical banking and mortgage loan solutions launch.

2010

MetaSource transitions Micro Products International accounts and services, gaining a greater presence in NY.

2009

MetaSource acquires Capture Resources. An 80-seat call center is added in Bristol, PA.

2007

MetaSource is formed through the merger of Mackin Imaging Systems and Data Services Direct.

1997

Data Services Direct opens first Utah-based data entry facility.

1995

Mackin Imaging begins operations and offers distribution of ApplicationXtender (now OpenText™ AppEnhancer) and associated products through OTG Software.

1992

Data Services Direct (DSD) begins operations, offering database marketing, data entry and call center services.