The Company was formed in 2007 through the merger of two proven, successful business process outsourcing and document management companies — Mackin Imaging Systems and Data Services Direct. The merger of these two enterprises created an international platform for providing technology-enhanced, back-office business process outsourcing (BPO) services and content management solutions to a variety of industries.
The Company has operations in Bristol, Pennsylvania; Draper, Utah; Anaheim, California; Denver, Colorado; Dallas, Texas; and Mesa, Arizona. Additionally, the company has strategic relationships with outsource service providers in Beijing, China; and Pune, India. Headquartered in Draper, Utah, the Company directly employs over 500 professionals, while our strategic partners employ an additional 300 production employees based in Beijing and Pune.
The Company strives to promote and maintain a merit-based culture that focuses on two interlocked objectives: first, best-in-class performance; and second, employee professional development. In order to uphold a culture of excellence through acquiring companies, they adhere to certain guiding principles, or core values, which include: integrity, openness, shared vision, mutual respect, and personal responsibility.