The MetaSource Story

MetaSource was formed in 2007 through the merger of two successful business process outsourcing (BPO) companies: Mackin Imaging Systems and Data Services Direct. With the expertise and experience of two proven organizations, MetaSource emerged as a successful BPO services and software solutions partner, streamlining business processes for companies in a variety of industries.

Fast forward to today. MetaSource is now a leader in digital transformation, with an impressive national footprint maintaining facilities in eight states. Additionally, the company has strategic relationships with outsource service providers in Pune, India.

With offices throughout the U.S., international relationships, and a team of dedicated experts, MetaSource brings the strength and depth of a large company with the agility of a small company. Since MetaSource’s inception, we have been committed to continuous improvement, innovation, and above all else, our clients. It’s our commitment to excellence that drives us to continuously evolve and meet our clients’ ever-changing business needs now and in the future.

MetaSource is recognized as the ‘best-value’ provider of tech-enabled BPO & BPM solutions through a commitment to innovation, flexibility, and a relentless pursuit of continuous improvement of the client’s business processes. Our purposes are achieved by cultivating people with a ‘can-do’ (“own it!”) mentality and a working environment that is based on the principles of personal responsibility, shared vision, mutual respect, openness, and integrity.

MetaSource Highlights Through the Years


MetaSource acquires Digiscribe, amplifying our Northeastern U.S. presence, expanding our document scanning and digital mailroom offerings.


Symmetri launches to the mortgage industry to automate the labor extensive tasks during the origination process.


MetaSource acquires Orion Financial Group in Dallas, TX, adding depth to our existing lien release offering.


MetaSource acquires Titan Lenders Corp in Denver, CO, expanding our suite of mortgage-specific product offerings.


MetaSource acquires MCO Document Scanning Solutions, establishing our West Coast BPO presence.


MetaSource acquires Mortgage Compliance Advisors to enhance our presence in the mortgage space.


MetaSource joins LaSalle Capital Group to accelerate growth and recapitalize.


MetaSource’s MetaStor proprietary cloud-based content management system launches.


Medical banking and mortgage loan solutions launch.


MetaSource transitions Micro Products International accounts and services, gaining a greater presence in NY.


MetaSource acquires Capture Resources. An 80-seat call center is added in Bristol, PA.


MetaSource is formed through the merger of Mackin Imaging Systems and Data Services Direct.


Data Services Direct opens first Utah-based data entry facility.


Mackin Imaging begins operations and offers distribution of ApplicationXtender (now OpenText™ AppEnhancer) and associated products through OTG Software.


Data Services Direct (DSD) begins operations, offering database marketing, data entry and call center services.