California Privacy Notice
Last Modified: August 1, 2022
This notice to California residents is provided under California law, including the California Consumer Privacy Act (“CCPA”), Cal. Civ. Code 1798.100, et seq., and the California Consumer Privacy Rights Act (“CPRA”), Cal. Civ. Code 1798.120, et seq. This notice explains your California privacy rights if you are a California resident and provides certain mandated disclosures about our treatment of the personal information of California residents.
YOUR RIGHTS
If you are a California resident, you have the:
- Right to Know: You may request, up to two times each year, access to categories and specific pieces of personal information about you that we collect, use, disclose, share, or sell, as well as from whom it was collected and, if sold or shared, to whom. However, MetaSource does not and will not sell your personal information.
- Right to Delete: You may request that we delete personal information that we collect from you, subject to applicable legal exceptions.
- Right to Correct: You may request that we correct inaccurate personal information.
- Right to Non-Discriminatory Treatment: You have the right not to receive discriminatory treatment for the exercise of your privacy rights.
- Right to Opt-Out: You may opt-out of the Sale of Personal Information if applicable. However, MetaSource does not and will not sell your personal information.
- Right to Limit Use and Disclosure: You may limit how we use and disclose sensitive personal information.
Process to Make a CCPA Request
To make an access or deletion request, you may fill out the form below or contact our Privacy Point of Contact.
MetaSource Privacy Point of Contact
General Counsel
67 West 13490 South, Suite 300
Draper, UT 84020
(888)634-7684
Email: privacy@metasource.com
The Privacy Point of Contact listed above and other employees who work with customers have received training to help you exercise your rights under the California Consumer Privacy Act.
To complete your request, we may need to verify your identity or the identity of your authorized representative, and we may request additional documentation or information to verify your identity.
We will contact you and let you know that we received your request and whether we can complete your request within 45 days, or whether we need more time to complete your request.
Shine the Light Act
If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by MetaSource to third parties for the third parties’ direct marketing purposes. Pursuant to California Civil Code Section 1798.83(c)(2), MetaSource does not share customers’ personal information with third parties for those parties’ direct marketing use unless a customer elects that we do so. To make such a request, please send an email or write Sean Jackson at the address above.
Removal of Content
If you are a California resident under the age of 18, and a registered user of any site where this policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain the removal of content or information you have publicly posted.
To make such a request, please send an email with a detailed description of the specific content or information to privacy@metasource.com. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.
Contacting Authorities
If you would like to lodge a complaint against us, you may contact your local authority. If you have trouble locating an authority, please contact the Privacy Point of Contact for help.
Downloadable Forms
YOUR PERSONAL INFORMATION
This section lists, for each area of our business, the categories of information and specific pieces of information MetaSource collects about you as well as the business purposes for collecting that information, the sources from which MetaSource gathers that information, and the third parties or service providers to whom MetaSource discloses that information.
For MetaSource Products and Services (except BPO Services)
Categories of Information Collected
The categories of information collected are Personal Identifiers, Professional Employment Information, Commercial Information, Education Information, and Protected Class Information.
Specific Pieces of Information
The specific pieces of information collected in the above categories may include name, Social Security numbers, government-issued ID numbers, address, email address, business phone number, business mailing address, business email address, date of birth, employer information, employment status, income, income history, bank account information, loan application data, mortgage data, credit score, insurance information, degrees or diplomas, marital status, and race.
Business Purposes for Using Personal Information
The information collected is used for the following Business Purposes:
- Performing services on behalf of the business or service provider including maintaining or servicing accounts; providing customer service; processing or fulfilling orders and transactions; verifying customer information; processing payments; providing financial reporting; providing advertising or marketing services; providing analytic services; or providing similar services on behalf of the business or service provider
- Undertaking internal research for technological development and demonstration
- Undertaking activities to verify or maintain the quality or safety of a service or device that is owned or manufactured by the business
- Auditing related to a current interaction with the customer and concurrent transactions
- Detecting Security Incidents
- Protecting Against malicious or illegal activity and prosecuting those responsible
- Debugging to identify and repair errors that impair intended functionality
- Short-term transient use – provided the personal information is not disclosed to a third party and is not used to build a profile about a consumer or otherwise alter an individual consumer’s experience outside the current interaction
Why We Collect This Data
MetaSource uses this information to provide products and services to customers.
Commercial Purposes for Using Personal Information
MetaSource does not use customer information for any commercial purposes as defined by the CCPA/CPRA.
Sources from which MetaSource Collects Personal Information
Personal Information is collected from our customers and third-party vendors.
Categories of Third Parties to Whom MetaSource Sells Personal Information
MetaSource does not and will not sell any Personal Information to third parties.
Categories of Third Parties with Whom MetaSource Discloses Personal Information
Information is shared with approved third-party vendors including affiliates, IaaS providers, digital image storage providers, credit reporting agencies, appraisal verification services, insurance companies of borrower designation, and asset verification services.
For MetaSource BPO Services
Categories of Information Collected
The categories of information collected are Personal Identifiers, Professional Employment Information, Commercial Information, Education Information, Protected Class Information, and Audio or Visual Data.
Specific Pieces of Information
The specific pieces of information collected in the above categories may include name, employee ID numbers, Social Security numbers, government-issued ID numbers, phone number, address, email address, business phone number, business mailing address, business email address, user-name, employer information, employment status, work history, income, income history, records of personal property, bank account information, credit/debit card information, loan application data, mortgage data, credit score, customer support data, insurance information, degrees or diplomas, marital status, religious affiliation, union membership, gender or gender identification, race, ethnic origin, sexual orientation, ADA information, and voice recordings.
Business Purposes for Using Personal Information
The information collected is used for the following Business Purposes:
- Performing services on behalf of the business or service provider including maintaining or servicing accounts; providing customer service; processing or fulfilling orders and transactions; verifying customer information; processing payments; providing financial reporting; providing advertising or marketing services; providing analytic services; or providing similar services on behalf of the business or service provider
Why We Collect This Data
MetaSource uses this information to provide products and services to customers.
Commercial Purposes for Using Personal Information
MetaSource does not use customer information for any commercial purposes as defined by the CCPA/CPRA.
Sources from which MetaSource Collects Personal Information
Personal Information is collected from our customers.
Categories of Third Parties to Whom MetaSource Sells Personal Information
MetaSource does not and will not sell any Personal Information to third parties.
Categories of Third Parties with Whom MetaSource Discloses Personal Information
Information is shared with service providers or approved third-party vendors including IaaS providers, and data and address verification service providers.
For MetaSource Sales and Marketing
Categories of Information Collected
The categories of information collected are Personal Identifiers, Professional Employment Information, Commercial Information, Internet Data, Inferences Data, Geolocation Data, and Audio or Visual Data.
Specific Pieces of Information
The specific pieces of information collected in the above categories may include name, phone number, business phone number, business mailing address, business email address, employer information, products or services purchased, obtained, or considered, purchase history, consumer habits or tendencies, customer support data, user/identity tracking, browser tracking, usage/click/behavior tracking, IP address, preferences, device location, user location, and voice or video recordings.
Business Purposes for Using Personal Information
The information collected is used for the following Business Purposes:
- Performing services on behalf of the business or service provider including maintaining or servicing accounts; providing customer service; processing or fulfilling orders and transactions; verifying customer information; processing payments; providing financial reporting; providing advertising or marketing services; providing analytic services; or providing similar services on behalf of the business or service provider.
- Auditing related to a current interaction with the customer and concurrent transactions
- Short-term transient use – provided the personal information is not disclosed to a third party and is not used to build a profile about a consumer or otherwise alter an individual consumer’s experience outside the current interaction.
Commercial Purposes for Using Personal Information
MetaSource uses this information to market and sell its products and services to customers and potential customers.
Sources from which MetaSource Collects Personal Information
Personal Information is collected from our users, customers, and third-party vendors.
Categories of Third Parties to Whom MetaSource Sells Personal Information
MetaSource does not and will not sell any Personal Information to third parties.
Categories of Third Parties with Whom MetaSource Discloses Personal Information
Information is shared with CRM and ERP SaaS Service Providers.
For MetaSource Human Resources – Employees
Categories of Information Collected
The categories of information collected are Personal Identifiers, Professional Employment Information, Commercial Information, Internet Data, Education Information, Inferences Data, Protected Class Information, Geolocation Data, Audio or Visual Data.
Specific Pieces of Information
The specific pieces of information collected in the above categories may include name, employee ID numbers, Social Security numbers, government-issued id numbers, phone number, address, email address, business phone number, business mailing address, business email address, user-name, date of birth, employer information, employment status, income, professional affiliations, bank account information, insurance information, IP address, schools attended, degrees or diplomas, coursework data, certifications, psychological trends, skills or abilities, aptitudes, marital status, race, ADA information, device location, user location, and photographs.
Business Purposes for Using Personal Information
The information collected is used for the following Business Purposes:
- Performing services on behalf of the business or service provider including maintaining or servicing accounts; providing customer service; processing or fulfilling orders and transactions; verifying customer information; processing payments; providing financial reporting; providing advertising or marketing services; providing analytic services; or providing similar services on behalf of the business or service provider.
- Auditing related to a current interaction with the customer and concurrent transactions
- Undertaking activities to verify or maintain the quality or safety of a service or device that is owned or manufactured by the business
- Detecting Security Incidents
- Protecting Against malicious or illegal activity and prosecuting those responsible
- Short-term transient use – provided the personal information is not disclosed to a third party and is not used to build a profile about a consumer or otherwise alter an individual consumer’s experience outside the current interaction.
Why We Collect This Data
MetaSource uses this information to manage employees’ information, employee benefits, payroll services, and for reporting to government agencies as required by law.
Commercial Purposes for Using Personal Information
MetaSource does not use Employee information for any commercial purposes as defined by the CCPA/CPRA.
Sources from which MetaSource collects Personal Information
Personal Information is collected from our employees, service providers, and third-party vendors.
Categories of Third Parties to Whom MetaSource Sells Personal Information
MetaSource does not and will not sell any Personal Information to third parties.
Categories of Third Parties with Whom MetaSource Discloses Personal Information
Information is shared with Employee Management Service Providers, Benefits Providers, Benefits Management Service Providers, Payroll Service Providers, and Government Agencies.
For MetaSource Human Resources – Job Applicants
Categories of Information Collected
The categories of information collected are Personal Identifiers, Professional Employment Information, Commercial Information, Internet Data, and Education Information.
Specific Pieces of Information
The specific pieces of information collected in the above categories may include name, phone number, address, email address, employer information, employment status, work history, professional affiliations, schools attended, degrees or diplomas, coursework data, and certifications.
Business Purposes for Using Personal Information
The information collected is used for the following Business Purposes:
- Performing services on behalf of the business or service provider including maintaining or servicing accounts; providing customer service; processing or fulfilling orders and transactions; verifying customer information; processing payments; providing financial reporting; providing advertising or marketing services; providing analytic services; or providing similar services on behalf of the business or service provider.
Why We Collect This Data
MetaSource uses this information for the recruiting and hiring processes of the company.
Commercial Purposes for Using Personal Information
MetaSource does not use Employee information for any commercial purposes as defined by the CCPA/CPRA.
Sources from which MetaSource Collects Personal Information
Personal Information is collected from our users/job applicants.
Categories of Third Parties to Whom MetaSource Sells Personal Information
MetaSource does not and will not sell any Personal Information to third parties.
Categories of Third Parties with Whom MetaSource Discloses Personal Information
Information is shared with Employee Management Service Providers.
For MetaSource Finance Functions
Categories of Information Collected
The categories of information collected are Personal Identifiers.
Specific Pieces of Information
The specific pieces of information collected in the above categories may include name, Social Security or Employer Identification numbers, government-issued ID numbers, phone number, address, email address, business phone number, business mailing address, business email address, and customer number.
Business Purposes for Using Personal Information
The information collected is used for the following Business Purposes:
- Performing services on behalf of the business or service provider including maintaining or servicing accounts; providing customer service; processing or fulfilling orders and transactions; verifying customer information; processing payments; providing financial reporting; providing advertising or marketing services; providing analytic services; or providing similar services on behalf of the business or service provider.
Why We Collect This Data
MetaSource uses this information to provide invoicing to and processing of payments from its customers and vendors.
Commercial Purposes for Using Personal Information
MetaSource does not use customer information for any commercial purposes as defined by the CCPA/CPRA.
Sources from which MetaSource Collects Personal Information
Personal Information is collected from customers, third-party vendors, service providers, and contractors.
Categories of Third Parties to Whom MetaSource Sells Personal Information
MetaSource does not and will not sell any Personal Information to third parties.
Categories of Third Parties with Whom MetaSource Discloses Personal Information
MetaSource may share the information with contracted CRM, accounting, billing, payments, and budgeting service providers.