2021 MERS QA Findings Report

A person in a gray shirt and black tie types on a laptop at a wooden desk with a smartphone placed beside the computer.

Between staff shortages, office closings, and high volumes, disruption was a mortgage industry trend in 2021…and, unfortunately, some MERS processes suffered as a result.

This MetaSource report identifies the biggest MERS compliance challenges Members faced in 2021, some notable improvements that were made despite those challenges, and best practices for avoiding them in 2022 and beyond.

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