Business Solutions that Enable You to Do More with Less

I am so impressed with MetaSource’s customer service. Their technical expertise is outstanding, but more importantly they have exceptional customer service skills with respectful and effective communication. I work with over 50 vendors in my position and they are the best vendor I have ever worked with. In my mind, they are an inspiration as to how other vendors should be working with their clients.

We can always count on MetaSource to step up when we need them most. MetaSource is a key component to the overall makeup of our customer service team, but recently our location experienced a power outage. We transferred all volume to MetaSource and our service levels never dipped. It’s because of their dedication to excellence that I had no hesitation and would do it again!

We have made great progress in eliminating paper and increasing access to information. This is how one does business today, given available technology and the desire for efficiency and flexibility.

I would definitely recommend MetaSource. I really appreciate the accessibility of the team. I can’t think of a time where I didn’t get a response in a day, if not immediately. It’s great to work with them.

We worked with MetaSource to create a “paperless” office – all of our contracts and correspondence was scanned and coded. Because of this digitization effort, we have become more efficient: team members are able to find the information they are looking for in a fraction of the time. We have also become more reliable: none of our agreements are missing. And finally, we are saving a lot of money on rent: we were able to reduce our office space by 50% – in New York City, that is a really big deal.