In a complex, constrained year made up of high interest rates, regulatory demands, shrinking teams, and limited inventory, mortgage lenders demonstrated remarkable adaptability.

Our annual mortgage quality control (QC) audit findings report dives into just how resilient lenders were in 2024 and also highlights shocking year-over-year changes.

What you’ll discover:

• The complete list of top 15 mortgage QC findings with associated guidelines
• Insight into why closing disclosure defects didn’t top the list for the first time since 2017
• Why documentation defects jumped from 51% to 62% of total findings
• How calibration calls transformed persistent challenges into opportunities
• Positive trends in income/employment and asset defect categories
• Emerging trends for 2025, including home equity market expansion

Want actionable insights to strengthen your quality control processes and your resilience in today’s mortgage landscape? Then, this report is for you!