• (888) 634-7684
MetaSource Document Management Software & Workflow Automation Solutions

8


Locations

1,000+


Associates

4,700+


Clients

120+


Current BPO Engagements


Blog

Workflow Automation & High Performance Teams

Colin Graf | Friday, April 01, 2016

Here at MetaSource, we're all about fostering collaboration with workflow automation, document management and document capture software.

However, software tools of this nature only work if you use them to work together with a well functioning team.

How well does your team function? Do you have any of these problems?

  • Absence of Trust: fear of being vulnerable with team members prevents the building of trust within the team
  • Fear of Conflict: a desire to preserve artificial harmony stifles the occurrence of productive ideological conflict
  • Lack of Commitment: lack of clarity or buy-in prevents team members from making decisions they will stick to
  • Avoidance of Accountability: the need to avoid interpersonal discomfort prevents team members from holding one another accountable
  • Inattention to Results: the pursuit of individual goals and personal status erodes the focus on collective success

If the above sounds familiar, it's because they're the 5 Dysfunctions of a Team as profiled in Patrick Lencioni's book of the same name.

High Performance Teamwork

According to Lencioni and confirmed by our experience, teams that transition from dysfunction to high performance teams achieve the following:

  • Are comfortable asking for help, admitting mistakes, taking risks, and offering feedback
  • Tap into each other's skills and experiences
  • Avoid wasting time talking about the wrong issues and revisiting topics because of lack of buy-in
  • Make higher quality decisions and accomplish more in less time and fewer resources
  • Put critical topics on the table and have lively meetings
  • Align the team around common objectives
  • Retain star employees

Next Step: Workflow Automation

Once team members are relating powerfully with one another, the next step is to streamline their work processes so they can work more efficiently. Workflow automation software helps knowledge workers reduce the time needed for tedious, manual and error-prone tasks so they can focus on higher value contributions, particularly in:

  • Accounting: invoice processing and accounts receivable
  • HR: new employee on-boarding, benefits administration and processing vacation requests, expense reports and other employee changes

Contact us to learn more about enhancing productivity with workflow automation software


Comments

All Recent Posts


Tags

legacy software decommissioning legacy application data migration remittance processing court documents accounts receivable (AR) workflow automation post-close quality control (QC) esubmit electronic health/medical records (EHR/EMR) high performance teams clean energy body worn and dashboard cameras document scanning construction Productivity property-assessed clean energy (PACE) state's attorney workflow automation software transportation contractor management ax 16.3 whitepaper business process as a services (BPaaS) ImageTrust law enforcement contact center services metastor personnel files I-9 robotic process automation (RPA) records management advanced document capture applicationxtender 8.1 ax 8.0 applicationxtender 8.0 emc remote support certification applicationxtender 16.3 gartner magic quadrant document management software kofax kapow captiva document capture software lockbox document security SOC 2, Type II philanthropy customer service captiva mobile capture SFTP 5 dysfunctions of a team emc infoarchive information governance check 21 national partner meeting contractor onboarding emc world enterprise content management (ECM) pre-fund quality control (QC) paper checks trucking human resources (HR) careers loan origination software (LOS) kofax captiva 7.5 emc captiva diskxtender (DX) mortgage opentext information rights management (IRM) emc applicationxtender (ax) case study lendercare government accounts payable (AP) automation medical records Strategic Advisory Council emc partners patient records competitive advantage partner portal infoarchive emc software Business Process Outsourcing (BPO) cloud document management software credit union

Archive