I've worked with MetaSource since 1997. They are a trusted partner for a wide array of back-office services. I'd recommend them to anyone looking for data capture and document management solutions.
We now make program changes in hours not days which makes us much more agile and competitive in the marketplace and to borrower demand.~ Executive Vice President & COO - National Alternative Financial Lender
We are committed to electronic enrollment for the Fresh Grocer Rewards Program because we can eliminate paper applications and make the process easier for our staff and customers. The MetaSource Rapid Enroll Program and kiosks allow us to simplify and ensure quality conversion to new cards for our customers.~ Marketing Director - The Fresh Grocer
MetaSource is a next generation Business Process Outsourcer that improves customer experience and shares the focus on your business outcomes.
MetaSource services a national clientele through our global network of processing centers that perform customer care, document scanning, data capture and sales and support of content management software solutions. We improve your internal and external customer experience with faster turnarounds, increased data accuracy and through more responsive customer outreach.
Agility is a big differentiator for MetaSource as we typically onboard and get a customer to market very quickly. We understand the importance of accountability, change management and issue resolution in maintaining and growing long term relationships. So, we keep our customers for a very long time. Our high level of engagement in improving business processes and continuous improvement delivers additional ROI that you can monetize.
Let's talk about what a high-performance BPO can mean to your business.