Blog

  • I-9 Forms & Document Management: How to Ensure Compliance, Avoid Fines
    27 Apr 2021 Colin Graf

    I-9 Forms & Document Management: How to Ensure Compliance, Avoid Fines

    Employment verification audits have risen dramatically over the past three years. According to Sol Schwartz & Associates in 2018 alone, audits of I-9 forms quadrupled to nearly 6,000 employers being audited. This resulted in criminal arrests increasing 460% and administrative arrests escalated 787%. The increase in audits, fines and arrests highlights the need for every […]

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  • 5 Obstacles You Can Overcome with Intelligent AP Automation
    17 Dec 2020 Colin Graf

    5 Obstacles You Can Overcome with Intelligent AP Automation

    Intelligent accounts payable (AP) automation transforms invoice processing for streamlined, integrated workflows, enhanced risk management, and improved invoice lifecycle. When there is too much document shuffling in your AP processes, you risk more than paper cuts. Paper-bound tasks reduce efficiency, increase errors, raise costs, and leave you with poor visibility into payment status. With AP […]

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  • Tax and Revenue Processing Solutions that Keep Their Promise of True Digital Transformation
    18 Nov 2020 Colin Graf

    Tax and Revenue Processing Solutions that Keep Their Promise of True Digital Transformation

    Tax and revenue collection was a challenging undertaking even before the threat of cybercriminals or COVID-19. So, it’s not hard to understand the frustration of state and local revenue officials who also have to navigate the complications of piecemeal software for tax processing that doesn’t quite live up to the promise of digital transformation. Transformation […]

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  • Boost Efficiency and Cut Costs with AP Automation
    16 Oct 2020 Colin Graf

    Boost Efficiency and Cut Costs with AP Automation

    Unless you’re Parks and Recreation’s Ben Wyatt, you probably don’t enjoy completing manual accounts payable (AP) tasks. But thanks to automation software, you don’t have to. With advanced optical character recognition (OCR) technology, document capture and management software, and electronic form services, organizations can outsource their AP processes to the cloud. You can improve inefficiency, […]

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  • Actionable Insights Start with Multichannel Capture: A Whitepaper
    05 Apr 2019 Colin Graf

    Actionable Insights Start with Multichannel Capture: A Whitepaper

    To obtain actionable insights, you need actionable data. To acquire actionable data, you need effective multichannel capture or it’s garbage in, garbage out. Multichannel capture is your organization’s ability to ingest documents and data from email, fax, scanners, MFPs, websites, social media, mobile devices, data streams, and paper. With more than 293 billion business and […]

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  • Five Best Practices for Achieving High Customer Satisfaction within Your Call Center
    03 May 2017 Colin Graf

    Five Best Practices for Achieving High Customer Satisfaction within Your Call Center

    Many companies claim they focus on “delighting” their customers. Of those, how many can really say their most important assets—their customers—are actually “delighted” by their call center experience? While you may be the very best at providing a product or service, your reputation and how you are perceived can hinge on how satisfied your customers […]

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  • Streamlining AP: ApplicationXtender Whitepaper
    12 Jan 2017 Colin Graf

    Streamlining AP: ApplicationXtender Whitepaper

    Accounts Payable is one of your organization’s core accounting functions, but it may also be one of your biggest headaches. Do You Have Any of These AP Headaches? Manual data entry, cumbersome PO matching, and tedious approvals can drive up your processing costs, not to mention overwhelming and overworking your staff. If that’s not bad […]

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  • Benefits of Medical Records Scanning & Outsourced Document Management
    25 Jul 2016 Colin Graf

    Benefits of Medical Records Scanning & Outsourced Document Management

    Management of paper medical records is a common problem. They take up a lot of space, are time consuming to pull and present numerous HIPAA compliance challenges. Is there a better way for clinics, physicians groups and hospitals to get their paper records into their electronic health/medical record (EHR/EMR) software that won’t break the bank? […]

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  • HR Document Security: How to Secure Personnel Files
    01 Nov 2015 Colin Graf

    HR Document Security: How to Secure Personnel Files

    HR Directors are under enough pressure to help ensure that employees are happy and productive. The last thing they need to worry about is secure access to employee files. Here’s how this aspect of their job can be made a whole lot easier. Cloud Document Management Cloud document management software is the first step for […]

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  • How to Create a Customer Service Competitive Advantage
    20 Jul 2015 Colin Graf

    How to Create a Customer Service Competitive Advantage

    If you want to differentiate your organization by creating a competitive advantage in customer service, you can do so by managing your incoming content more effectively with document capture, workflow automation and document management. This blog explains how it all works. Content Ingestion The first step is to ingest all content related to customer cases […]

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