Achieve Measurable ROI
You can expedite processing speeds by 60% and decrease manual work by 80%, facilitating revenue growth through improved policyholder satisfaction and retention.
Our Trusted Approach to Digital Enablement
MetaSource offers intelligent technology, proven processes, and expert services to deliver insurance digital transformation that actually works and lasts.
AI-Enabled Software
We provide AI-backed enterprise content management, intelligent document processing, and workflow automation systems that can be deployed on-premises, as software as a service, or both.
Tech-Enabled BPO
Our managed services combine human expertise with intelligent automation technology, delivering modern digital mailroom operations, document processing, and compliance support.
Professional Services
MetaSource brings expert implementation capabilities in intelligent capture, content management, and workflow automation. This ensures successful deployment, smooth adoption, and continuous optimization.
Enhance Current Operations & Prepare for Future Expansion
Scale without Limits
Ensure your infrastructure can adapt seamlessly to volume fluctuations, so you can handle peak seasons and business expansion without adding staff or operational complexity.
Increase Productivity
Automation takes care of routine tasks, which frees your staff to focus on more high-value functions, like handling complex claims, delivering exceptional customer service, and pursuing strategic initiatives.
Build Resilience
Digital systems and expert-backed processes keep your operations running smoothly during any disruption, ensuring business continuity when you – and your policyholders – need it most.
Real Transformation, Real Impact
A leading insurance provider faced document-heavy workflows that created delays, infrastructure that couldn’t support growth, and inconsistent processes that were impacting service quality.
With a digital mailroom that centralized all incoming documents and automated routing and approvals, the insurer:
- Improved mail accessibility
- Reduced time to deposit
- Saved $2M in labor costs per year
- Enhanced scalability to support growth
Three Decades of Trust
Modern insurers across multiple lines, including property and casualty, workers’ compensation, and commercial auto, trust MetaSource’s insurance digital transformation solutions.
30+
Years serving regulated industries
10M
Documents processed each year
200B
Documents hosted
10B
Characters captured annually