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MetaSource Document Management Software & Workflow Automation Solutions








Current BPO Engagements

Leadership Team

Adam Östhed

President & Chief Executive Officer

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Adam Östhed has been in the Business Process Outsourcing (BPO) industry since 1991 with both extensive entrepreneurial and corporate experience. His international experience includes starting and managing centers in Asia, Latin America, and the Caribbean. He holds a Bachelors degree from Brigham Young University in International Trade & Finance and a Masters degree in Management from Cambridge University, UK.

Randy Powell

Chief Financial Officer

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Randy Powell directs and oversees all financial activities of the company including financial report preparation, budgeting and forecasting, and audit and tax functions. In addition, Randy provides leadership and coordination in the administrative, human resources, accounting, budgeting and acquisition efforts of the company. Randy holds a BS in Accounting and MBA from Brigham Young University, and is both a CPA (Certified Public Accountant) and a CTP (Certified Treasury Professional).

David Carn

Chief Information Officer

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David Carn oversees all Information Technology functions of the enterprise, including domestic locations in Pennsylvania, Utah, California, Denver and Arizona, as well as International locations in India and China. He is responsible for all software development, data management, networking, IT security, disaster recovery planning, and information systems within the organization. David holds both a Bachelor of Science degree in Management Information Systems and a Master of Business Administration degree from Brigham Young University.

John Nixon

Chief Revenue Officer

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John Nixon oversees all Business Development, Strategic Account Management and Marketing functions for MetaSource. He is responsible for the strategic planning and execution of revenue generating initiatives to meet the company's goals. John leads a team responsible for developing long-term relationships with new clients, reinforcing the value of MetaSource solutions with existing clients and expanding the depth of established business relationships. He is well versed in Business Process Outsourcing, Document Management and Consulting Services with more the 25 years of experience in high level positions. He holds a BS in International Business and Economics from Old Dominion University.

Weston Knowles

Vice President, Enterprise Content Solutions

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Weston Knowles is responsible for leading MetaSource's Enterprise Content Solutions group. In this role, he is tasked with growing the MetaSource ECM software business, including sales through the enterprise content management and OpenText software reseller channel. Wes has 25 years of experience as a reseller of document management software. Because of this, he is intimately familiar with the challenges and opportunities faced by resellers that sell and integrate ECM technology and provide business process outsourcing solutions, including document scanning services. He holds a Bachelor's degree in electrical engineering from Fairleigh Dickenson University.

Grant Glasscock

Senior Vice President, BPO Services

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Grant Glasscock is the Vice President of BPO Services at MetaSource. He has been involved in BPO since 1995. He has been responsible for the design and implementation of hundreds of custom outsourcing applications specializing in high volume and rapid turnaround projects in the insurance, mortgage, credit card, financial, and government sectors. Mr. Glasscock holds an MBA from the University of Utah.

Mary Kladde

Senior Vice President, Mortgage Services

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Mary Kladde is responsible for the oversight and continued growth of the MetaSource mortgage product and service portfolio. Formerly the CEO of Titan Lenders Corp, Mary has a diverse 24+ years of experience in the operational aspects of the mortgage industry. It is this background that provides her with a keen insight as to what services are needed for individual customers and their prospective business channels. Kladde holds a Bachelor of Arts degree in English with an emphasis in theatre from California State University, Chico.

Mario Duckett

Senior Vice President, Strategic Partnerships & Alliances

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Mario Duckett is responsible for leading MetaSource's focus on opportunities within international markets and developing partnerships to generate software revenue growth. He has a 25-year technical and business development background in electronic records, content management and business process outsourcing. He holds a Bachelor's degree and an MBA from Rider University.

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Whitepaper: Leveraging Better Data & Process Management for Success In Mortgage Servicing Transfers

Regulatory risk around servicing transfers continues to be a hurdle for enticing investors to engage in the market. This is largely dependent upon lenders’ ability to ensure the quality of the assets being traded. The best strategy for taking the risk out of servicing transfers from a regulatory standpoint and verifying the soundness of underlying assets is through enhanced data and process management.