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MetaSource Document Management Software & Workflow Automation Solutions








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Mortgage Automation & Compliance Solutions

Business Process Automation for the Mortgage Industry

Mortgage Services

Mortgage originators and loan servicers have never before faced as much regulatory scrutiny, even as the sub-prime debacle fades into the past. If that wasn't challenging enough, competition is once again intensifying to pre-housing bubble levels.

Mortgage originators and servicers need new ways to ensure the accuracy, completeness and compliance of loans that are economical and help to differentiate their quality of service.

We offer a variety of mortgage workflow automation and compliance solutions that streamline and ensure quality control in step with the mortgage origination process as well as servicing these loans over their life.

Below are the components of our mortgage workflow and compliance solutions that are broken down into six steps that reflect the mortgage origination process as well as when mortgages are purchased in the secondary market.

Mortgage Document & Data Ingestion

During this phase of the mortgage lifecycle, mortgage workflow and compliance solutions can do the heavy lifting by capturing every type of loan documentation, through every ingestion portal. These portals include email, mobile capture, web portals, SFTP, and paper.

Content Capture & Automated Processing

Once all loan documentation has successfully been captured, all content is sorted and validated in two ways: auto document classification and fields within each document. Data mapping (MISMO) for loan portfolios to existing loan origination systems (LOS) or mortgage loan servicing software is also a valuable function.

Workflow & Decisioning

Following both validation steps, each document is then routed with workflow automation software for processing based on rules established per document type with workflow automation software. A document checklist can be created to help ensure all documents are collected and, if something's missing, an alert will be automatically sent out to the responsible party.

Workflow automation also streamlines back-office business processes, including AP invoice processing and HR new employee on-boarding and benefits enrollment.

Reconciliation & Auditing

Mortgage document solutions are designed to automate the ingestion, processing and routing of mortgage documentation so that your team can do what they do best: originate zero defect mortgages. Auditors are granted access to all documents stored in document management software with quick search and retrieval functions so they are able to view the documents they need to complete their service.

Compliance, Quality & Retention

While pre-fund audits help ensure zero defect loans, our solutions also ensure compliance with Fannie Mae and Freddie Mac requirements for post-close audits and federal and state guidelines for document retention.

User Experience & Support

Combined with the information and indexing information captured in the ingestion process, search functionality makes documents instantly available and sharable. This increases customer satisfaction.

Contact MetaSource to learn more about our Mortgage Workflow and Compliance Services


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Whitepaper: Leveraging Better Data & Process Management for Success In Mortgage Servicing Transfers

Regulatory risk around servicing transfers continues to be a hurdle for enticing investors to engage in the market. This is largely dependent upon lenders’ ability to ensure the quality of the assets being traded. The best strategy for taking the risk out of servicing transfers from a regulatory standpoint and verifying the soundness of underlying assets is through enhanced data and process management.