Blog
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05 Jan 2022How Outsourced Services and Technology Help Combat Inflation
Consumer prices continue to surge as inflation accelerates at its fastest pace since 1982. Driven primarily by supply chain issues, labor shortages, and high food costs, it’s likely that households that make less than $40,000 a year will experience severe financial hardship. According to a recent Gallup survey, 45% of U.S. households have already begun […]
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19 Oct 2021“The Great Resignation”: How to Overcome it with Technology
Pandemics change human societies on many levels. COVID-19 dramatically restructured the work model that had been around since the start of the industrial revolution. During the past year and a half, workers’ expectations have evolved. And, according to a new Bankrate Survey, it’s this shift in mindset that has over half of Americans planning to […]
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29 Sep 2021What is Workflow Automation? Getting Started in 4 Easy Steps
Workflow automation is a method of expediting and streamlining document-based business processes to improve efficiency, reduce costs, and provide transparency. With automation, you’ll enjoy accelerated document processing times, fewer errors thanks to the elimination of manual data entry, and better accountability due to the visibility that digital tracking provides. Workflow automation is also known by […]
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08 Jul 20213 Criteria for Partnering With the Right BPO Company
There are many business process outsourcing (BPO) companies offering numerous services and software solutions to help your company manage documents better and automate processes critical to your business. What criteria should you use when selecting a BPO provider? We suggest you evaluate their outsourcing expertise in three key areas: experience, training and support. 1. Why […]
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11 May 2021How to Improve Contract Management with Document Management
From initiation through renewal, contract management presents administrative challenges to just about any organization. Add the remote work trend into the mix and both your clients and staff members have to find new methods for file sharing regardless of where people are physically working. For instance, when negotiating a contract, do you know if your […]
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29 Apr 2021BPO Companies: The Business Behind Your Business
During the pandemic, business process outsourcing (BPO) companies have kept the economy thriving. These BPO services have helped companies remain operational while employees work from home, respond to an increasingly volatile market, and cut costs during the current recession. Even though a considerable number of offices remain closed throughout the U.S., businesses of all sizes […]
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15 Apr 2021To Celebrate Earth Day, Go Paperless with BPO Services
With Earth Day around the corner on April 22, now is the perfect time to think about changes your business can make to reduce your environmental impact. While there are many environmentally-friendly practices you could implement, there’s one change that will have a positive impact on the environment and on your bottom line: going paperless. […]
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12 May 2020Why BPO is Integral to Your Business Continuity Plan
The coronavirus pandemic has fundamentally impacted how our economy, and individual businesses, function. Many businesses are responding in a three-pronged approach: react, remodel, return. Companies face new challenges as they continue to do business in what will be the “new normal” and are turning to business process outsourcing, enabling a more adaptive and cost-effective business […]
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24 Mar 2020The Evolution & Future of BPO
Many people connect business process outsourcing (BPO) with its roots in call centers abroad. But since the 1980s, BPO has dramatically expanded, as companies see the benefit in reducing costs, improving efficiency and customer service, and enabling high growth while working with limited resources. Business process outsourcing, now a $26 billion industry, has expanded to […]
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25 Feb 2020How to Choose a BPO Partner that Aligns with Your Business’ Needs
Many business executives have heard of BPO (business process outsourcing) but think of it as merely call centers or other customer facing roles that are outsourced abroad. But today, many BPO services focus on the backend of your operations and can actually improve your relationship both with your customers and vendors, achieving significantly more for […]
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