Blog

  • “The Great Resignation”: How to Overcome it with Technology
    19 Oct 2021 Colin Graf

    “The Great Resignation”: How to Overcome it with Technology

    Pandemics change human societies on many levels. COVID-19 dramatically restructured the work model that had been around since the start of the industrial revolution. During the past year and a half, workers’ expectations have evolved. And, according to a new Bankrate Survey, it’s this shift in mindset that has over half of Americans planning to […]

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  • What is Workflow Automation? Getting Started in 4 Easy Steps
    29 Sep 2021 Colin Graf

    What is Workflow Automation? Getting Started in 4 Easy Steps

    Workflow automation is a method of expediting and streamlining document-based business processes to improve efficiency, reduce costs, and provide transparency. With automation, you’ll enjoy accelerated document processing times, fewer errors thanks to the elimination of manual data entry, and better accountability due to the visibility that digital tracking provides. Workflow automation is also known by […]

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  • 3 Criteria for Partnering With the Right BPO Company
    08 Jul 2021 Colin Graf

    3 Criteria for Partnering With the Right BPO Company

    There are many business process outsourcing (BPO) companies offering numerous services and software solutions to help your company manage documents better and automate processes critical to your business. What criteria should you use when selecting a BPO provider? We suggest you evaluate their outsourcing expertise in three key areas: experience, training and support. 1. Why […]

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  • How to Improve Contract Management with Document Management
    11 May 2021 Colin Graf

    How to Improve Contract Management with Document Management

    From initiation through renewal, contract management presents administrative challenges to just about any organization. Add the remote work trend into the mix and both your clients and staff members have to find new methods for file sharing regardless of where people are physically working. For instance, when negotiating a contract, do you know if your […]

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  • BPO Companies: The Business Behind Your Business
    29 Apr 2021 Colin Graf

    BPO Companies: The Business Behind Your Business

    During the pandemic, business process outsourcing (BPO) companies have kept the economy thriving. These BPO services have helped companies remain operational while employees work from home, respond to an increasingly volatile market, and cut costs during the current recession. Even though a considerable number of offices remain closed throughout the U.S., businesses of all sizes […]

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  • To Celebrate Earth Day, Go Paperless with BPO Services
    15 Apr 2021 Colin Graf

    To Celebrate Earth Day, Go Paperless with BPO Services

    With Earth Day around the corner on April 22, now is the perfect time to think about changes your business can make to reduce your environmental impact. While there are many environmentally-friendly practices you could implement, there’s one change that will have a positive impact on the environment and on your bottom line: going paperless. […]

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  • Why BPO is Integral to Your Business Continuity Plan
    12 May 2020 Colin Graf

    Why BPO is Integral to Your Business Continuity Plan

    The coronavirus pandemic has fundamentally impacted how our economy, and individual businesses, function. Many businesses are responding in a three-pronged approach: react, remodel, return. Companies face new challenges as they continue to do business in what will be the “new normal” and are turning to business process outsourcing, enabling a more adaptive and cost-effective business […]

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  • The Evolution & Future of BPO
    24 Mar 2020 Colin Graf

    The Evolution & Future of BPO

    Many people connect business process outsourcing (BPO) with its roots in call centers abroad. But since the 1980s, BPO has dramatically expanded, as companies see the benefit in reducing costs, improving efficiency and customer service, and enabling high growth while working with limited resources. Business process outsourcing, now a $26 billion industry, has expanded to […]

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  • How to Choose a BPO Partner that Aligns with Your Business’ Needs
    25 Feb 2020 Colin Graf

    How to Choose a BPO Partner that Aligns with Your Business’ Needs

    Many business executives have heard of BPO (business process outsourcing) but think of it as merely call centers or other customer facing roles that are outsourced abroad. But today, many BPO services focus on the backend of your operations and can actually improve your relationship both with your customers and vendors, achieving significantly more for […]

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  • Introduction to Business Process Outsourcing
    13 Nov 2019 Colin Graf

    Introduction to Business Process Outsourcing

    Running a business is complicated. Your company has a product (or service) that it knows (alternative: or that it delivers) exceptionally well, and that know-how makes you invaluable. But that’s not all you have to worry about—you’re managing a company after all; you have to manage documents, track employees, manage processing, make sure invoices are […]

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