Insurance companies manage daunting amounts of paper mail daily, such as claims, checks, grievances and appeals (G&A), and enrollment forms. Mail needs to be opened, sorted, and sent to the appropriate department or person so processing can begin and can be incredibly time-consuming if done manually. This leads to slow turnaround times and can also…
Healthcare regulations continue to grow stricter year over year, turning the stress way up for companies like yours that deal with protected healthcare information (PHI). Adhering to an ever-growing list of tough rules and restrictions forces you and your employees to constantly be on alert, because if you’re not careful to meet compliance standards, you…
If your company operates in a regulated industry like healthcare insurance, chances are you have a busy mailroom – with limited time to respond to incoming grievances and appeals (G&A) in a compliant manner. It can be tempting to hire more people to handle the load, but adding more staff members to the process is…