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Financial Workflow Automation & Compliance

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Mortgage originators, banks, credit unions, and brokerage firms come to us to streamline workflows, ensure compliance with the SEC and CFPB, and handle their credit card application call center.

Content Ingestion

We will help you capture all loan applications, new account forms, statements, checks, remittances, and customer correspondence whether it’s paper, fax, email, eforms, or print streams.

Workflow Automation

Once captured, we ensure all incoming documents are automatically routed to the right members of your team for expedient processing with whatever combination of software and services is right for you.

For example, a newly created loan can be ingested and then routed based on loan amount, loan type, buyer location, etc. to the correct underwriter for approval and then to any processor, loan officer or manager for further processing. Learn more about our mortgage workflow and compliance services…

Compliance

While workflow automation helps ensure process integrity, document management software also helps ensure compliance with the securities and exchange commission (SEC) and the Consumer Financial Protection Bureau (CFPB) by ensuring secure and instant access to your documents. The addition of retention scheduling ensures that all documents are kept for the right amount of time – and not a day longer.

Call Center Service

If you want to achieve new levels of customer service as cost-effectively as possible for your credit card and loan application operation, we offer specialized call center services. This includes interacting with your customers via phone, email, fax, chat, and social media. Learn more…

Back-Office Automation

In addition to streamlining all driver and delivery information, we can also automate and ensure compliance for your accounts payable, accounts receivable and HR departments by leveraging the same solution.


Contact us to learn more about our Financial Workflow Automation and Compliance Solutions

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Whitepaper

How Happy Are You With Your Digital Transformation Process?

Digital transformation is the change associated with the application of digital technology, but it’s also a process that can look different for every organization, and for every department. The purpose of this whitepaper is to shed light on simple ways to ensure that your path to digital transformation is cost-effective, scalable and achieved at the right pace for your organization.

 

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67 West 13490 South, Suite 200
Draper, UT 84020
marketing/at/metasource.com
(888) 634-7684

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