(888) 634-7684
  • Partner Portal Login
MetaSource Logo
  • Solutions
    • BPO Services
    • Digital Mailroom
    • Lockbox Services
    • Reconciliation & Auditing
    • Compliance Services
    • Call Center Services
    • Technology
    • E-Forms
    • Document Capture
    • Document Management
    • Workflow Automation
    • Robotic Process Automation (RPA)
    • Document Scanning Services
    • Backfile Conversion
    • Office Relocation
    • Medical Records
    • Large Format Documents
    • Books
    • Lab Notebooks
    • Aperture Cards
    • Microfilm
    • Microfiche
    • FAQ
    • Prepare for the Future with a Digital Mailroom
    • Download the Whitepaper
  • Software
    • OpenText
    • OpenText AppEnhancer
    • OpenText AppEnhancer Software Support
    • OpenText AppEnhancer User Admin
    • OpenText AppWorks
    • OpenText Intelligent Capture
    • OpenText Intelligent Capture Support
    • OpenText LiquidOffice
    • OpenText Software Professional Services
    • Kofax
    • Kofax Capture
    • Kofax Transformation
    • Kofax TotalAgility
    • Kofax AP Essentials
    • Kofax RPA
    • Kofax Professional Services
    • Kofax Support
    • MetaSource
    • MetaStor
    • MetaMobil
    • Additional Software
    • FileBound
    • Deposit21
    • Foxit
    • Image Access ImageTrust
    • Finding the Path for Digital Transformation
    • Download the Guide
  • Who We Serve
    • By Industry
    • Mortgage
    • Clean Energy
    • Financial Services
    • Government
    • Healthcare
    • Insurance
    • Manufacturing
    • Nonprofits
    • Retail
    • Transportation
    • By Department
    • Accounts Payable
    • Human Resources
    • Achieving Efficiency Gains with RPA
    • Download the Guide
  • Learning Center
    • Case Studies
    • Guides & Checklists
    • Videos
    • Whitepapers
  • Blog
  • About Us
    • How We Are Different
    • MetaSource’s History
    • Facilities & Locations
    • MetaSource’s Security Priority
    • Careers
    • Testimonials
    • News
    • Contact Us

AppEnhancer/ApplicationXtender Support Lifecycle

Get Started

The Software Support Lifecycle

Below are the version release dates, primary support end dates, and sustaining support start dates for OpenText™ AppEnhancer, formerly ApplicationXtender, products. Please note, Extended Support Fee is required once a product version enters Sustaining Maintenance.

OpenText™ AppEnhancer
Version Release Date Primary Support End Sustaining Support Start*
22.2 05/2022 04/2027 05/2027

* Extended Support Fee required once product version enters Sustaining Maintenance

OpenText™ ApplicationXtender Desktop and ApplicationXtender Web Access.NET
Version Release Date Primary Support End Sustaining Support Start*
20.3 07/2020 06/2025 07/2025
16.6 04/2019 03/2023 04/2023
16.3 12/2017 11/2021 12/2021
8.1 SP1 02/2017 06/2019 07/2019
8.1 06/2016 06/2019 07/2019
8.0 10/2015 10/2018 11/2018
7.0 SP1 08/2014 01/2018 02/2018
7.0 01/2014 01/2017 02/2017

* Extended Support Fee required once product version enters Sustaining Maintenance

OpenText™ ApplicationXtender Workflow Manager
Version Release Date Primary Support End Sustaining Support Start*
20.3 07/2020 11/2023 Not Available
16.6 04/2019 03/2023 04/2023
16.3 12/2017 11/2021 12/2021
8.1 06/2016 06/2019 07/2019
7.0 SP1 08/2014 01/2018 02/2018
6.5 SP2 12/2012 12/2015 01/2016

* Extended Support Fee required once product version enters Sustaining Maintenance

Continue Getting the Support You Need

Many organizations require further support after sustaining support. For an additional cost, you can receive support for legacy versions of ApplicationXtender and AppEnhancer products through Extended Support. Available for select product releases, this option provides flexibility in timing your migration to newer product versions. If your environment will not be completely upgraded to supported releases by the sustaining support date, we recommend you immediately upgrade your contract to include Extended Support, if available. In doing so, you can ensure uninterrupted technical support while you seamlessly complete your upgrade.

If you have any questions or are interested in a maintenance contract, contact MetaSource Technical Support. We can discuss your ApplicationXtender and AppEnhancer support options, upgrades paths, and the feature differences of one version to the next.

Software

Whitepaper

How Happy Are You With Your Digital Transformation Process?

Digital transformation is the change associated with the application of digital technology, but it’s also a process that can look different for every organization, and for every department. The purpose of this whitepaper is to shed light on simple ways to ensure that your path to digital transformation is cost-effective, scalable and achieved at the right pace for your organization.

Download Now

MetaSource Logo
67 West 13490 South, Suite 200 Draper, UT 84020
marketing@metasource.com
(888) 634-7684

© 2023 MetaSource, LLC. All rights reserved.
Privacy Policy | Terms & Conditions | Do Not Sell My Personal Information

Popular Links

  • Business Process Outsourcing Services
  • Mortgage
  • Document Scanning Services
  • Learning Center
  • Contact Us
Tweets by MetaSource