• (888) 634-7684
MetaSource Document Management Software & Workflow Automation Solutions








Current BPO Engagements


Florida State's Attorney Increases Productivity by 125,000 Hours

Colin Graf | Tuesday, August 01, 2017

Florida State's Attorney Increases Productivity by 125,000 Hours

When you work in a profession that is document-intensive, it's easy to let things get out of hand. Files you can't find because they're sitting on someone's desk. A backlog of documents that haven't been processed because it takes so long. An inadequate method for searching documents, or worse, none at all. An overstuffed file room taking up much-needed office space, and likely, the need for offsite storage that is expensive and inconvenient.

And what if these issues impeded criminal prosecutions?

The Problem

Located in the heart of central Florida, the Office of the State Attorney for the Fifth Judicial Circuit serves over 1,035,000 constituents, 5.5% of the state's population. Each year, they handle nearly 132,000 court filings. With such an enormous undertaking, the court was plagued with lost and misplaced files and a lengthy document processing process. They needed to take control of their documents.

That's when the MetaSource ApplicationXtender (AX) and Captiva integrator, Image One, stepped in.

The Solution

Image One had its work cut out for them. Together, they and the court decided to stop the flow of paper documents and immediately implement a new file processing system. The Florida court purchased 13 Captiva scan licenses and 110 ApplicationXtender 8.1 licenses. Now, new documents are scanned or captured via mail with Captiva and sent to the appropriate attorney right away. This is important as some documents are extremely time-sensitive. With the help of ApplicationXtender, this tripled the speed at which documents are processed and allowed files to be more easily searchable.

After tackling the new incoming files, Image One went to work digitizing the court's personnel records and financial documents, as well as active case files. The State Attorney now also utilizes custom workflows that streamline their HR, AP and case file processing and document routing.

The Aftermath

Download the case study to learn how Image One, AX and Captiva:

  • Increased productivity by 124,800 hours per year
  • Eliminated copying, three-hole punching, file tabs, filing, filing cabinets, and the need to send documents to offsite storage
  • Tripled the speed at which documents are processed

Click here to download the Florida State's Attorney case study


All Recent Posts


human resources (HR) captiva mobile capture post-close quality control (QC) mortgage emc world personnel files lockbox contact center services emc applicationxtender (ax) government ax 8.0 paper checks kofax Strategic Advisory Council esubmit court documents accounts receivable (AR) 5 dysfunctions of a team kofax kapow ImageTrust applicationxtender 8.0 gartner magic quadrant opentext trucking lendercare records management diskxtender (DX) check 21 loan origination software (LOS) emc infoarchive clean energy information rights management (IRM) state's attorney patient records credit union workflow automation pre-fund quality control (QC) applicationxtender 8.1 medical records transportation cloud document management software infoarchive emc remote support certification robotic process automation (RPA) philanthropy high performance teams Business Process Outsourcing (BPO) document scanning careers captiva 7.5 remittance processing contractor management SOC 2, Type II contractor onboarding enterprise content management (ECM) Productivity accounts payable (AP) automation metastor competitive advantage national partner meeting construction property-assessed clean energy (PACE) business process as a services (BPaaS) emc captiva law enforcement workflow automation software legacy application data migration electronic health/medical records (EHR/EMR) whitepaper I-9 body worn and dashboard cameras legacy software decommissioning document security customer service case study information governance emc software document management software partner portal SFTP