Document Management & Workflow Blog

05 Jan 2021 Colin Graf

UKG: Why This Global Leader Chooses MetaSource As Its Document Scanning Partner

UKG has chosen MetaSource as its document scanning partner since 2013

UKG, the global leader in Human Capital Management, payroll, human resource service delivery, and workforce management, relies on MetaSource, LLC as a document scanning partner. Since 2013, MetaSource has scanned millions of documents for UKG clients nationwide. Here’s a little history on the partnership and why UKG chooses MetaSource as their document scanning partner in the U.S. year after year.

MetaSource’s Document Scanning Expertise Made It the Clear Partner for UKG

It’s counterproductive and inefficient for businesses to remain paper-based. This is why UKG relies on MetaSource for their clients’ document scanning needs.

As a high-volume document scanning and workflow automation company with over 30 years of experience, MetaSource tailors its document services based on client needs. And for the past seven years, MetaSource has provided UKG with professional scanning services that include file scanning, tagging, and uploading employee documents to UKG’s human resource platform. On an annual basis, millions of HR documents are processed to help HR professionals easily and securely access documents digitally, such as employee onboarding files, payroll documents, and more.

“From the beginning, MetaSource offered an outstanding customer service experience. Michael Burchianti and his team made the experience seamless to get everything set up the way we needed, and the hundreds of thousands of images scanned and uploaded to UKG.”

Catherine McGillivray, Dentsply Sirona, UKG & MetaSource customer

MetaSource has worked with Hospital Sisters Health System, Dentsply Sirona, and several other companies to digitize their HR documents for secure access from UKG’s HR platform. One UKG employee said the following about his experience working with MetaSource:

“MetaSource consistently provides exemplary service to our customers. Their scanning and indexing expertise is critical for our clients with paper files that need to be digitized and integrated into the UKG Document Manager platform. They are a trusted and dependable partner and are excellent at helping our clients go paperless.”

James Nevins, UKG

 

Data Security Was a Major Factor in Choosing to Partner with MetaSource

MetaSource is a SOC 2 Type 2 certified business, meaning internal processes and protocols are being met and audited thoroughly by a third party on an annual basis. In order to become SOC 2 Type 2 certified, a document scanning facility is assessed on at least one of five trust principles – security, confidentiality, availability, processing integrity, and privacy. MetaSource has successfully received its SOC 2 Type 2 report year after year after undergoing rigorous annual audits.

Together MetaSource and UKG Offer Superior Customer Service

MetaSource has helped UKG provide a superior digital experience to its customers, whether they’re in the office or working remotely:

“With multiple locations throughout the Midwest and thousands of employees, we knew digitizing our HR files would be a large and complicated job. On top of that, we had a staggered timeline over many months for each location to prepare the documents. MetaSource worked closely with us to project manage the scheduling, scanning, and indexing of our documents accurately over the duration of the project. MetaSource made sure everything ran smoothly and they even finished ahead of schedule. Job very well done MetaSource!”

Stacy Dunn, Hospital Sisters Health System (HSHS), UKG & MetaSource client

With more than three decades in professional scanning services, MetaSource consistently delivers high quality, top of the line customer support and secure service when it comes to both digital mailroom and scanning solutions nationwide. When supporting accounts payable, human resources, and other departments, MetaSource’s automation software also mitigates risk against human error, improving quality assurance.

Why Is A Document Scanning Partner So Important?

More companies are opting to work partially or fully remote with the recent global crisis. In order to efficiently continue running a business under these new circumstances, staff members need to have secure and easy access to documents from anywhere. That’s why outsourcing document scanning services to a reliable document scanning company is key. By having a document conversion company digitize your documents and mailroom, you are assured of reliable, quick and exceptional services. MetaSource is proud to have continuously helped UKG’s clients by offering superior scanning services since 2013.

MetaSource proudly offers document scanning and other business process outsourcing services that allow companies to optimize operations, reduce costs and meet compliance requirements. If you’re looking for help to more efficiently process business-critical documents, call us at 888.634.7684.

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