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How to Choose a BPO Partner that Aligns with Your Business’ Needs

How to Choose a BPO Partner that Aligns with Your Business’ Needs

Many business executives have heard of BPO (business process outsourcing) but think of it as merely call centers or other customer facing roles that are outsourced abroad. But today, many BPO services focus on the backend of your operations and can actually improve your relationship both with your customers and vendors, achieving significantly more for…

Automation or Not(omation): Digital Transformation that Really Isn’t

Automation or Not(omation): Digital Transformation that Really Isn’t

From Elon Musk’s assertions that robots might rule the world one day to the daily business efficiencies transforming things like data entry and payment processing, there’s a whole world of digital possibilities and promises competing for our money and attention. Not to mention our sleep. If you’re like most people over the age of 11,…

Start a Digital Transformation in the Mailroom

Start a Digital Transformation in the Mailroom

Organizations large, medium, and small all have one thing in common—the need to process incoming mail and paperwork quickly and accurately. Mailrooms operate as a cost center in every business, yet they may be responsible for slowing down the intake and distribution of incoming mail. And when the volume of documents increases, so does the…