Category: Business Process Outsourcing

The Last Silo: Digital Mailroom Services for Remote Efficiency
How a Digital Transformation Could Improve Your Customer Service
How to Choose a BPO Partner that Aligns with Your Business’ Needs
Start a Digital Transformation in the Mailroom
Business Process Outsourcing

Start a Digital Transformation in the Mailroom

Organizations large, medium, and small all have one thing in common—the need to process incoming mail and paperwork quickly and accurately. Mailrooms operate as a cost center in every business, yet they may be responsible for slowing down the intake and distribution of incoming mail. And when the volume of documents increases, so does the…

The Modern Mailroom: How Document Management and Outsourcing Can Save You Time and Money
Business Process Outsourcing

The Modern Mailroom: How Document Management and Outsourcing Can Save You Time and Money

In an era of transformational possibilities for automating document management, the act of opening an envelope delivered to a centralized mailroom can seem like an astonishingly retrograde exercise. But it’s reality for many businesses, especially those dependent upon sensitive physical records: the streamlining and integration of data and documents that arrive by mail, email, email…

5 Signs BPO Is Needed in the Mailroom
Business Process Outsourcing

5 Signs BPO Is Needed in the Mailroom

The corporate mailroom is a common roadblock for important business processes. It’s difficult to stay on top of the mail, but critical to do so, because falling behind leads to outstanding invoices, unfulfilled obligations, and expired opportunities. With all of the labor involved—from receiving, opening, and distributing paper mail, to maintaining an empty email inbox,…

Introduction to Business Process Outsourcing
Business Process Outsourcing

Introduction to Business Process Outsourcing

Running a business is complicated. Your company has a product (or service) that it knows (alternative: or that it delivers) exceptionally well, and that know-how makes you invaluable. But that’s not all you have to worry about—you’re managing a company after all; you have to manage documents, track employees, manage processing, make sure invoices are…

From Digital Mailroom to AP Automation
Business Process Outsourcing Can Decrease Stress at Work
Is It Time to Optimize Your Grievances & Appeals Department?
Business Process Outsourcing, Solutions by Application

Is It Time to Optimize Your Grievances & Appeals Department?

Grievances and appeals—common to industries such as insurance and healthcare—are heavily regulated by both federal and state laws. That means it’s extremely important that their receipt, decision, and resolution process are continuously tracked and reviewed in order to remain in compliance. Delays along the way provide a poor customer experience, and gaps or errors in…