Blog

  • How Outsourced Services and Technology Help Combat Inflation
    05 Jan 2022 Colin Graf

    How Outsourced Services and Technology Help Combat Inflation

    Consumer prices continue to surge as inflation accelerates at its fastest pace since 1982. Driven primarily by supply chain issues, labor shortages, and high food costs, it’s likely that households that make less than $40,000 a year will experience severe financial hardship. According to a recent Gallup survey, 45% of U.S. households have already begun […]

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  • Streamline Claims Processing with a Digital Mailroom Solution for Insurance Companies
    30 Nov 2021 Colin Graf

    Streamline Claims Processing with a Digital Mailroom Solution for Insurance Companies

    Insurance companies manage daunting amounts of paper mail daily, such as claims, checks, grievances and appeals (G&A), and enrollment forms. Mail needs to be opened, sorted, and sent to the appropriate department or person so processing can begin and can be incredibly time-consuming if done manually. This leads to slow turnaround times and can also […]

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  • How to Improve Business Efficiency and Run a Leaner Organization
    05 Aug 2021 Colin Graf

    How to Improve Business Efficiency and Run a Leaner Organization

    As your business grows, sometimes it feels like you don’t have quite enough help. Departments have multiplied and so has the number of employees within them. Processes that used to be simple now take way too long from start to finish. Inefficiency in your company processes could be costing your business every year. A Deloitte […]

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  • 3 Criteria for Partnering With the Right BPO Company
    08 Jul 2021 Colin Graf

    3 Criteria for Partnering With the Right BPO Company

    There are many business process outsourcing (BPO) companies offering numerous services and software solutions to help your company manage documents better and automate processes critical to your business. What criteria should you use when selecting a BPO provider? We suggest you evaluate their outsourcing expertise in three key areas: experience, training and support. 1. Why […]

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  • 4 Ways to Lower Operational Costs and Increase Efficiency
    22 Jun 2021 Colin Graf

    4 Ways to Lower Operational Costs and Increase Efficiency

    It’s important to look at the everyday processes within your firm that could be slowing your company down and decreasing revenue. Even small snags in timing on a day-to-day basis can cost significant amounts in lost revenue. In fact, according to the IDC market research firm, corporate revenues decrease by 20 to 30 percent each […]

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  • BPO Companies: The Business Behind Your Business
    29 Apr 2021 Colin Graf

    BPO Companies: The Business Behind Your Business

    During the pandemic, business process outsourcing (BPO) companies have kept the economy thriving. These BPO services have helped companies remain operational while employees work from home, respond to an increasingly volatile market, and cut costs during the current recession. Even though a considerable number of offices remain closed throughout the U.S., businesses of all sizes […]

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  • To Celebrate Earth Day, Go Paperless with BPO Services
    15 Apr 2021 Colin Graf

    To Celebrate Earth Day, Go Paperless with BPO Services

    With Earth Day around the corner on April 22, now is the perfect time to think about changes your business can make to reduce your environmental impact. While there are many environmentally-friendly practices you could implement, there’s one change that will have a positive impact on the environment and on your bottom line: going paperless. […]

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  • 5 Best Practices to Maintain Business Continuity While Working Remotely
    24 Nov 2020 Colin Graf

    5 Best Practices to Maintain Business Continuity While Working Remotely

    With the coronavirus going on longer than originally expected, businesses have had to quickly adapt to a new way of working. Though tough at first for many companies, working from home has many benefits. A new Upwork study from April 2020 found 56% of hiring managers reported that the transition to working remotely went smoother […]

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  • Digital Mailroom Solutions vs. a Taxing Paper Clog
    19 Oct 2020 Colin Graf

    Digital Mailroom Solutions vs. a Taxing Paper Clog

    Growing a business built on helping clients obtain IRS debt relief takes more than tax savvy and a track record of good results. You also need a system that facilitates faster debt resolution and lets you work without leaving you mired in paper. Even in a digital age, debts and paper mail can be an […]

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  • The COVID-19 Vaccination is Coming: Is Your Agency Prepared to Handle the CDC Reporting Requirements?
    14 Oct 2020 Colin Graf

    The COVID-19 Vaccination is Coming: Is Your Agency Prepared to Handle the CDC Reporting Requirements?

    The Centers for Disease Control and Prevention (CDC) recently issued the COVID-19 Vaccination Program Interim Playbook for Jurisdiction Operations, providing guidelines on how to plan and operationalize a vaccination response to COVID-19. While many of the plan’s activities likely overlap with your existing and routine processes, the CDC indicates that the immunization response to COVID-19 […]

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