Business process outsourcing (BPO) is a practice in which an organization contracts a third-party service provider to perform business tasks on their behalf. Many people still connect BPO with its roots in call centers abroad. However, it has dramatically expanded and evolved as not only the internet but advanced technology solutions have become critical to…

In today’s digital age, everything revolves around data. From logging employee productivity to managing client information, the business world is dependent on capturing and analyzing data to gain insight into organizational functions. When companies fail to do so effectively, their operations suffer. According to a global survey conducted by Dimensional Research, 82% of organizations operate…

In today’s digital workplace, companies receive invoices by email at a higher rate than ever before. Even so, many still insist on printing electronic invoices before processing them, which creates more work and costs companies both time and money. Bringing electronically-received invoices into the physical realm opens up organizations to the same problems they face…

Paper-based mailroom processes are time-consuming and result in unnecessary costs. With a digital mailroom, you can leave the entire process – for both paper mail and emails – to a trusted partner.

You’ve probably heard the term before, but what is a digital mailroom, really? A digital mailroom is a way to process the incoming documents that enter your organization faster and more efficiently. Here’s everything you need to know about a digital mailroom and how it can help you with both paper mail and email.

Accounts payable processes often require a lot of document shuffling. Having these documents processed manually reduces efficiency, increases errors, raises costs, and often creates a lack of transparency into your invoice processes. An easy, reliable remedy for that? Business process outsourcing (BPO). With BPO, it’s possible to forward paper and digital invoices to a trusted…

Amid lockdowns, supply chain blockages, and staff shortages, the world faced yet another year of pandemic-related challenges that shifted the ways we collaborate and work. With so much uncertainty over the past two years, it’s no surprise that many are still feeling a little overwhelmed. Despite all the challenges, many organizations implemented creative and technology-based…

It’s no secret that Americans are going through a debt crisis. In the last quarter of 2021, U.S. credit card debt increased by $52 billion, reaching $860 billion. The Federal Reserve Bank of New York’s household debt and credit report shows that this rise marked the largest quarterly increase in 22 years. And the debt…

Consumer prices continue to surge as inflation accelerates at its fastest pace since 1982. Driven primarily by supply chain issues, labor shortages, and high food costs, it’s likely that households that make less than $40,000 a year will experience severe financial hardship. According to a recent Gallup survey, 45% of U.S. households have already begun…

Insurance companies manage daunting amounts of paper mail daily, such as claims, checks, grievances and appeals (G&A), and enrollment forms. Mail needs to be opened, sorted, and sent to the appropriate department or person so processing can begin and can be incredibly time-consuming if done manually. This leads to slow turnaround times and can also…