Comprehensive Program
Our Comprehensive Reseller Program includes:
Marketing Support - MetaSource works closely with our resellers to provide existing customers and new customer prospects with detailed solutions that are communicated via marketing events from the web and in the reseller's local community. Our Marketing Support includes:
- On-site event support
- Remote web based presentation support
- Market development funds
Product Education and Solution Positioning - The MetaSource team offers education services for our entire suite of software products. Our Education Specialists offer a complete curriculum of these products for your sales staff, technical staff and end user clients. Classes are available for private groups as well as individuals at one of our state-of-the-art facilities.
- Product Sales Training
- Solution Design
- Product Technical Training
- Continuing Training via TechShare
Sales Support - Our proven sales support process will help you identify new revenue opportunities that will ensure that you can deliver a comprehensive solution. Our Sales Support services include:
- Presentation Assistance
- RFI/RFP Public Bidding Assistance
- Sales Support Portal
Pre-Sales Technical Support - Our Pre-Sales Technical and Reseller Sales team provides our resellers with product features and technical updates related to product offerings and how they apply to your customer's specific business needs including:
- Configuration Assistance
- Demonstration Assistance
-
System Design Assurance
Professional Services Support - Our seasoned Professional Services organization provides technical consulting expertise that enables our resellers to provide turnkey imaging solutions that includes integrated imaging, forms processing and workflow solutions. These services include:
- Implementation Services
- Project Management
-
Custom Programming
Post Implementation Support - At MetaSource the sale does not end at the completion of the installation and training. As your service-oriented, proactive Value Added Distribution Partner, we strive to ensure that your client's every expectation is met. Following the timely and successful implementation of the products into your customer's site, our Product Engineers remain with you and your client for the life of the system.
- North American based Systems Engineers
- World Class Technical Support
- Technical Support Portal
For more information contact:
Edward W. Mackin, Jr.
Executive Director, Channel Relations
MetaSource LLC | 1900 Frost Rd | Suite 100 | Bristol, PA 19007
Office 215-788-8885 x6314 | Direct 267-552-6314
Mobile 215-768-4570 | Fax 215 788 8835
edjr@metasource.com
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