digital transformation Tag

Learn how to implement an effective strategy for business continuity and process improvement by leveraging workflow automation software.

Tax and revenue collection was a challenging undertaking even before the threat of cybercriminals or COVID-19. So, it’s not hard to understand the frustration of state and local revenue officials who also have to navigate the complications of piecemeal software for tax processing that doesn’t quite live up to the promise of digital transformation. Transformation…

Hyperautomation is the latest tool of digital transformation, combining AI with RPA to advance your current business process automation systems for improved productivity, accuracy, and more.

COVID-19 has challenged companies, forcing them to realize how critical digital transformation is for their survival. Digital transformation is the use of digital technologies to create new–or modify existing–business processes, culture, and customer experiences to meet changing business or market requirements. This includes how information flows throughout a business, getting to the right people at…

Whether you’re in a state that is in a phase of reopening or re-closing, it’s no secret that a second wave of COVID-19 is threatening, and businesses need to prepare. That means prioritizing your employees’ safety and ability to work from home. A key place to start is at the core of all business operations:…

OpenText™ Intelligent Capture’s upcoming release includes an array of new features and improvements including powerful machine learning capability. Amid a pandemic-fueled increase in remote work, many companies are searching for a consolidated solution to their technology needs. With Intelligent Capture software, teams can leverage virtual collaboration and productivity under a single umbrella of capture, electronic…

In the wake of the COVID-19 shutdown, businesses that found themselves jumping into a remote workforce model practically overnight soon discovered a key shortcoming in their digital capabilities: the mailroom. Even the smoothest transition to a decentralized, internet-connected workforce has come up against this intractable silo of paper and a physical address. Fortunately, there is…

Robotic process automation (RPA) can play a key role in a successful digital transformation. RPA software enables organizations to offload repetitive tasks to technology that can complete them more efficiently. As a concept that contains both the promise – robots will do all the drudge work! – and the fears – robots will be taking…

According to a PWC survey, companies who offer great customer service can charge a 16% higher price for their products and services. As you look for ways to improve your customer experience, a digital transformation can eliminate customer pain points in surprising ways: Simplify Customer Onboarding Impressing your customers up front can increase the chances…

From Elon Musk’s assertions that robots might rule the world one day to the daily business efficiencies transforming things like data entry and payment processing, there’s a whole world of digital possibilities and promises competing for our money and attention. Not to mention our sleep. If you’re like most people over the age of 11,…