Blog

  • Test Request Form Automation Case Study
    23 Aug 2018 Colin Graf

    Test Request Form Automation Case Study

    A leading genetic testing company came to us with a big problem: they receive over 100,000 test request forms (TRFs) per year, which required 30 full-time employees (FTEs) to process. As their TRF volume increased, the company had to hire new FTEs to keep up. Leveraging our broad portfolio of enterprise content management (ECM) technology, […]

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  • AX & Captiva Government Contractor Case Study
    07 Aug 2018 Colin Graf

    AX & Captiva Government Contractor Case Study

    A government contractor recently approached one of our reseller partners because they wanted to overhaul their purchasing and AP invoicing system. The old document capture and management system was being phased out after its acquisition by another vendor, which was made even worse by the transition to Windows 10. To further complicate matters, the government […]

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  • Florida State’s Attorney Increases Productivity by 125,000 Hours
    01 Aug 2017 Colin Graf

    Florida State’s Attorney Increases Productivity by 125,000 Hours

    When you work in a profession that is document-intensive, it’s easy to let things get out of hand. Files you can’t find because they’re sitting on someone’s desk. A backlog of documents that haven’t been processed because it takes so long. An inadequate method for searching documents, or worse, none at all. An overstuffed file […]

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  • Government Whitepaper: Document Scanning, Workflow & Doing More with Less
    09 Jan 2017 Colin Graf

    Government Whitepaper: Document Scanning, Workflow & Doing More with Less

    State and local agencies are obligated to preserve and make available all publicly recorded documents. Additionally, the benefits of scanning legacy documents are numerous and well known. So, if scanning is required and such a no-brainer, why is there still so much paper in municipal and county government? Why haven’t all these documents been scanned? […]

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  • Grow Financial Gains 1,280 Hours of Productivity with ApplicationXtender
    10 Sep 2016 Colin Graf

    Grow Financial Gains 1,280 Hours of Productivity with ApplicationXtender

    What would you do with an additional 1,280 hours of productivity from your workforce every year? Would you invest the extra time in providing a higher level of service for your clients? Would you have your team work on special projects? Whatever the case, it would be time you could reinvest in your organization, just […]

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  • How GlobalTranz Cut AR Costs by 50%
    04 Jan 2016 Colin Graf

    How GlobalTranz Cut AR Costs by 50%

    Payments On-Time, All the Time for 50% Less Cost GlobalTranz, the 3rd fastest growing company in Arizona, is a logistics company specializing in freight management services. By implementing MetaStor cloud workflow automation and document management software built on the EMC ApplicationXtender platform, GlobalTranz customer invoicing is performed faster, smarter and for a fraction of the cost. […]

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  • ApplicationXtender 8.0, Technically Speaking
    14 Oct 2015 Colin Graf

    ApplicationXtender 8.0, Technically Speaking

    Guest Blog: Bill Bastian – Manager, Technical Services ApplicationXtender (AX) 8.0 is now available. This is the upgrade we’ve all been waiting for, especially myself. AX 8.0 offers a sleek new interface, some sweet new features and better performance. This is an evolutionary leap forward that positions the platform for rapid adoption into mainstream processing […]

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  • German Adventures
    08 Oct 2015 Colin Graf

    German Adventures

    Guest Blog: Mario Duckett The EMC Enterprise Content Division (ECD) DACH office in Munich, Germany, recently hosted their EMC Partner Day / Tech Refresh event. MetaSource was invited to participate in this year’s conference. This is part of MetaSource’s continued efforts to expand sales of ApplicationXtender outside of the North American market where we currently […]

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  • How to Create a Customer Service Competitive Advantage
    20 Jul 2015 Colin Graf

    How to Create a Customer Service Competitive Advantage

    If you want to differentiate your organization by creating a competitive advantage in customer service, you can do so by managing your incoming content more effectively with document capture, workflow automation and document management. This blog explains how it all works. Content Ingestion The first step is to ingest all content related to customer cases […]

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  • 2015 Partner Meeting Recap
    01 Jul 2015 Colin Graf

    2015 Partner Meeting Recap

    Our recent national partner meeting was packed full of insightful and actionable information for MetaSource partners and many attendees were excited about what they learned. The event included a keynote presentation from Ralph Gammon, editor and publisher of the Document Imaging Report regarding his views of industry trends and the future of document management. Details […]

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