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How Document Management Will Evolve in 2023

Digital document management

Document management technology plays a critical role in how companies operate. Just 10 years ago, the landscape of data management still relied heavily on paper files and cabinetry.

With advances in technology – paired with the increased demand for remotely accessible data – the world of content management continues to evolve into a digital environment at incredible speed.

As McKinsey recently reported, 58% of employees have “the option to work from home for all or part of the week.” As the report notes, this is equivalent to 92 million people from a cross section of jobs.

With this pandemic-driven shift in work patterns comes the increased need for accessible data. Document management software will continue to be at the center of this need, making keeping up with its current trends crucial to business success.

Here are 3 document management trends worth monitoring in 2023 and beyond:

Increased Adoption of Cloud Document Management

A traditional paper filing cabinet in 2023 will be a dusty proposition in every sense of the word.

From missing files to accidentally mismanaged confidential data to time-sensitive documents that can’t be accessed remotely, we expect more and more companies to say “enough” and take the jump into the world of cloud-based everything – starting with document management software.

According to a recent Forrester study, senior IT and business decision makers believe that improving employee collaboration and enabling document access, editing, and sharing while working remotely are among the top 5 most important benefits of adopting digital document processes. Utilizing a cloud-based platform is the key to achieving these important benefits.

And the advantages don’t end there. Not only do cloud-based document management platforms provide enhanced collaboration and improve accessibility for remote teams. They also increase the safety of files through document-level security functions and a digital record safe from natural disasters.

Shift from Code-Heavy to Low-Code Automation

You’ll likely hear the phrase “low-code automation” a lot over the coming year. According to a recent study by KPMG International and HFS Research, more executives believe low-code/no-code development platforms are the most important automation investment since the COVID-19 pandemic. And for good reason. Low-code automation is set to transform document processes for the better, bypassing more traditional, code-heavy software development.

Sometimes referred to as the “democratization” of technology, low-code platforms enable your non-technical employees to configure and change the functionality of your document management software without needing involvement from your IT department.

It also means that automation is easier to acquire and use throughout your organization. Low-code automation can help a variety of departments streamline document-driven tasks. Your HR department, for instance, can easily optimize an onboarding workflow with low-code automation.

This is one content management trend you’ll want to monitor in 2023.

Heightened Focus on Business Resiliency

Another trend you are likely to hear over the coming months is that of resilience. From recessions to increasing cybercrime, natural disasters, and more, businesses will want to focus on technology – including document management software – that is adaptable and can ensure continuity.

In 2023, organizations will be on the lookout for document management software that enables unmatched accessibility, collaboration, and security to build resilience. Look for platforms that can easily integrate with the ones you use on a daily basis, such as accounting, ERP, and CRM systems. Solutions that can integrate with these systems enable users to search for information that’s stored in document management software without leaving the platforms they use every day.

Improving security is also critical to building resilience – especially today. The 2022 Official Cybercrime Report published by Cybersecurity Ventures is predicting an $8 trillion rise in cybercrime in 2023.

“If it were measured as a country, then cybercrime would be the world’s third largest economy after the U.S. and China,” Cybercrime Magazine reports. “We expect global cybercrime damage costs to grow by 15% per year over the next three years, reaching $10.5 trillion USD annually by 2025, up from $3 trillion USD in 2015.” 

That said, adopting a document management solution that can help you continue to operate in a high-cybercrime world is crucial not only this coming year, but in years to come. Cloud document management software particularly helps eliminate the risk of compromised servers by leveraging your provider’s security. The top solutions also provide multiple levels of security, including team and individual access at the document level.

Building resilience begins with the technology that allows you to plan ahead for the unknown and overcome obstacles with flexibility. Keep this in mind as you optimize your document management processes this year.

Are You Ready to Optimize Document Management in 2023?

Transforming your document management processes starts with finding the right partner. MetaSource has decades of experience working with companies to implement document management and workflow automation solutions that meet their specific needs – and we can do the same with you.

We can provide you with the enterprise content management solution you need to increase remote efficiency, automate document-driven processes across your entire organization, build resilience, and so much more. Contact us to achieve these benefits and make 2023 your best year yet.

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