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  • Test Request Form Automation Case Study
    23 Aug 2018 Colin Graf

    Test Request Form Automation Case Study

    A leading genetic testing company came to us with a big problem: they receive over 100,000 test request forms (TRFs) per year, which required 30 full-time employees (FTEs) to process. As their TRF volume increased, the company had to hire new FTEs to keep up. Leveraging our broad portfolio of enterprise content management (ECM) technology, […]

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  • What is Robotic Process Automation (RPA) & Why Should We Care?
    25 Sep 2017 Colin Graf

    What is Robotic Process Automation (RPA) & Why Should We Care?

    According to the the Institute for Robotic Process Automation & Artificial Intelligence (IRPA AI), the term “robotic process automation” (RPA) means, “the application of technology that allows employees in a company to configure computer software or a ‘robot’ to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems.”

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