With our onsite mailroom outsourcing or offsite PO box scanning service, you can expedite the processing of your invoices, insurance claims, credit card applications, EOBs, surveys, or any other incoming white mail.
We will receive, prep, scan, extract, and validate information from your mail on the same day they are received and distribute them electronically to your employees for processing.
Cutting out 90% of the time needed to process AP invoices starts in the mailroom. While you can send them to us, the most efficient and cost-effective practice is for us to serve as your mailroom or PO box and have all of your paper invoices sent to us. You can say goodbye to data entry, manually routing paper, late payments, and duplicate payments – and say hello to the possibility of capturing early payment discounts.
MetaSource Mailroom Clients
We operate the Barclay’s mailroom onsite where we scan and process all incoming paper credit card applications, other white mail and packages – we even have an x-ray machine. We manage the PetSmart loyalty card program by receiving inbound paper applications. For Delhaize (Food Lion), we also operate their loyalty program by ingesting inbound paper applications along with electronic content received from their mobile app, kiosk and website. Lastly, we operate Ygrene’s mailroom for client surveys.
For some of these clients, we also operate a contact center to obtain missing information or clarification on the applications, surveys and other mail received. We also provide a trailing document scanning and processing service for our mortgage lender clients that incorporates mailroom scanning.
Mailroom Scanning Process
The process of digitizing your mail starts with receiving mail either at one of our locations via PO box or onsite at your location. We will open all mail and remove any bindings – including staples, paperclips, binder clips, actual bindings, etc. Your mail will then be sorted, scanned, OCRed (optional), and indexed for instant search and retrieval especially when coupled with document management software. Your electronic document images are then routed to the appropriate people for processing by 2pm if in by 9am.
Mailroom Scanning Benefits
- Documents are scanned and indexed on the same day they are received
- Dramatically reduce the costs associated with processing, duplicating and distributing paper
- Track all mail/documents and apply document retention scheduling