Digital Transformation Blog

Business Process Outsourcing Can Decrease Stress at Work
Actionable Insights Start with Multichannel Capture: A Whitepaper
Is It Time to Optimize Your Grievances & Appeals Department?
Business Process Outsourcing, Solutions by Application

Is It Time to Optimize Your Grievances & Appeals Department?

Grievances and appeals—common to industries such as insurance and healthcare—are heavily regulated by both federal and state laws. That means it’s extremely important that their receipt, decision, and resolution process are continuously tracked and reviewed in order to remain in compliance. Delays along the way provide a poor customer experience, and gaps or errors in…

How a Financial Firm Uses RPA to Process 1,800 Docs Per Day without Human Intervention
How to Automate Your Accounts Payable with SMART Goals
Automation

How to Automate Your Accounts Payable with SMART Goals

AP automation can help you improve efficiency, reduce costs, and create transparency within your business processes. To make the magic happen, you will need a solid plan that will allow you to analyze your existing processes and put new and improved automated workflows in place. Turning your goals into SMART goals will allow you to…

Create Efficiency in the Mailroom with Scanning Services
Business Process Outsourcing

Create Efficiency in the Mailroom with Scanning Services

In an increasingly digital world, paper-based businesses are often at a disadvantage to competitors. From order fulfillment to grievances and employment applications, everything done on paper adds costs and slows down internal processes, generating confusion, creating unclear workflows, and increasing the risk of data entry errors and lost or misplaced documentation—all of which can compound…

Streamlining Invoice Processing with Automation
Automation

Streamlining Invoice Processing with Automation

Closing the Gaps with Better Workflows Streamlining invoice processing with workflow automation can help you save a significant amount of time and money. Compared to manual invoice processing, an automated invoice flow accelerates approval times, increases data accuracy, and cuts down the cost of invoice preparation. Workflow automation allows your business to replace the physical…

No More Groundhog Day at Work
Business Process Outsourcing

No More Groundhog Day at Work

Different day. Same repetitive business tasks. From opening letters to filing documents and manually entering data into your ERP system, many valuable hours are wasted on activities that don’t benefit your bottom line or fully utilize the talents of your employees. In fact, as you think about all the repetitive work happening day after day,…

Automate AP Processes & Fix These 4 Problems
Automation

Automate AP Processes & Fix These 4 Problems

AP automation speeds up invoice processing and allows companies to handle a higher volume of documents than would otherwise be possible. But beyond speed and volume improvements, accounts payable automation also provides benefits in other areas that positively impact a business’ bottom line. If your AP department is struggling due to problems like high processing…