COVID-19 has challenged companies, forcing them to realize how critical digital transformation is for their survival. Digital transformation is the use of digital technologies to create new–or modify existing–business processes, culture, and customer experiences to meet changing business or market requirements. This includes how information flows throughout a business, getting to the right people at…
The next generation of OpenText’s ApplicationXtender platform, named 20.3 for the year and quarter of its release date, will bring new cloud capabilities and intelligent automation. It will also include improved integrations for streamlining document management across a wide array of departments and capabilities. This release will follow closely on the heels of OpenText’s release…
Many of us are looking forward to resuming our normal routines as the pandemic subsides. While most of our personal day-to-day activities may return to normal soon, it seems increasingly less likely that our work routines ever will. And for those who can adapt, that’s going to be a good thing. Many companies have either…
OpenText™ Intelligent Capture’s upcoming release includes an array of new features and improvements including powerful machine learning capability. Amid a pandemic-fueled increase in remote work, many companies are searching for a consolidated solution to their technology needs. With Intelligent Capture software, teams can leverage virtual collaboration and productivity under a single umbrella of capture, electronic…
The coronavirus is transforming businesses operations and what companies need to function now and in the future. No one knows what the “new normal” will be, but companies are seeing the need to upgrade their tech infrastructure, subscribe to videoconferencing, upgrade cloud storage, and implement cloud document management software. More companies are leveraging digital transformation…
According to a PWC survey, companies who offer great customer service can charge a 16% higher price for their products and services. As you look for ways to improve your customer experience, a digital transformation can eliminate customer pain points in surprising ways: Simplify Customer Onboarding Impressing your customers up front can increase the chances…
In an era of transformational possibilities for automating document management, the act of opening an envelope delivered to a centralized mailroom can seem like an astonishingly retrograde exercise. But it’s reality for many businesses, especially those dependent upon sensitive physical records: the streamlining and integration of data and documents that arrive by mail, email, email…
Handwritten Notebooks Can Hold Priceless Raw Data Over the past several decades, research in the pharmaceutical, biotech, and academic fields has been largely recorded by hand. Handwritten note taking is a legacy practice in scientific research, and continues in spite of all of the advances in data management and digital recording devices over the years….
You’ve been here before—sitting in your restaurant’s back office, looking at a pile of paid invoices. You’ll need to keep those receipts for at least seven years in case you get audited, and you may need some of them to settle payment disputes with your vendors down the line. But for right now, they’re dead…
For companies that want to improve their bottom lines, continuously reassessing and upgrading key business processes is crucial. When deciding which processes to improve to get the best ROI, the accounts payable department is a good place to start because its functions impact every department in addition to the bottom line. In fact, automating even…