Blog
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04 Aug 20225 Digital Transformation Solutions for Crisis Management
The need for organizational crisis management is one of the many sobering lessons of the COVID-19 pandemic. During the first year of the pandemic, 200,000 more business closures occurred than normal, according to the Federal Reserve. Even in the midst of unprecedented hardships, many of these closures could’ve been avoided through strategic disaster planning.
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24 Jun 2021Why Your Business Continuity Plan Needs Document Scanning
Every day it seems the evening news brings word of a fresh and unexpected disaster. A huge hurricane making landfall, raging wildfires, storms bringing major rivers up over their banks, or a surprise earthquake decimating an unsuspecting municipality. Have you thought about how an unforeseen catastrophe might affect your business? Even something as random as […]
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24 Nov 20205 Best Practices to Maintain Business Continuity While Working Remotely
With the coronavirus going on longer than originally expected, businesses have had to quickly adapt to a new way of working. Though tough at first for many companies, working from home has many benefits. A new Upwork study from April 2020 found 56% of hiring managers reported that the transition to working remotely went smoother […]
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12 May 2020Why BPO is Integral to Your Business Continuity Plan
The coronavirus pandemic has fundamentally impacted how our economy, and individual businesses, function. Many businesses are responding in a three-pronged approach: react, remodel, return. Companies face new challenges as they continue to do business in what will be the “new normal” and are turning to business process outsourcing, enabling a more adaptive and cost-effective business […]
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24 Mar 2020The Evolution & Future of BPO
Many people connect business process outsourcing (BPO) with its roots in call centers abroad. But since the 1980s, BPO has dramatically expanded, as companies see the benefit in reducing costs, improving efficiency and customer service, and enabling high growth while working with limited resources. Business process outsourcing, now a $26 billion industry, has expanded to […]
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25 Feb 2020How to Choose a BPO Partner that Aligns with Your Business’ Needs
Many business executives have heard of BPO (business process outsourcing) but think of it as merely call centers or other customer facing roles that are outsourced abroad. But today, many BPO services focus on the backend of your operations and can actually improve your relationship both with your customers and vendors, achieving significantly more for […]
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13 Nov 2019Introduction to Business Process Outsourcing
Running a business is complicated. Your company has a product (or service) that it knows (alternative: or that it delivers) exceptionally well, and that know-how makes you invaluable. But that’s not all you have to worry about—you’re managing a company after all; you have to manage documents, track employees, manage processing, make sure invoices are […]
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09 Apr 2019Business Process Outsourcing Can Decrease Stress at Work
It’s Monday morning. You have a to-do list a mile long: check in with the team about progress on that big new account, find out what happened to an important missing invoice that’s now a week late, sit in a few hour-long meetings. It seems like you rarely have time to accomplish everything you need […]
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