Blog

  • Why Your Business Continuity Plan Needs Document Scanning
    24 Jun 2021 Colin Graf

    Why Your Business Continuity Plan Needs Document Scanning

    Every day it seems the evening news brings word of a fresh and unexpected disaster. A huge hurricane making landfall, raging wildfires, storms bringing major rivers up over their banks, or a surprise earthquake decimating an unsuspecting municipality. Have you thought about how an unforeseen catastrophe might affect your business? Even something as random as […]

    Read Post
  • Why BPO is Integral to Your Business Continuity Plan
    12 May 2020 Colin Graf

    Why BPO is Integral to Your Business Continuity Plan

    The coronavirus pandemic has fundamentally impacted how our economy, and individual businesses, function. Many businesses are responding in a three-pronged approach: react, remodel, return. Companies face new challenges as they continue to do business in what will be the “new normal” and are turning to business process outsourcing, enabling a more adaptive and cost-effective business […]

    Read Post
  • The Evolution & Future of BPO
    24 Mar 2020 Colin Graf

    The Evolution & Future of BPO

    Many people connect business process outsourcing (BPO) with its roots in call centers abroad. But since the 1980s, BPO has dramatically expanded, as companies see the benefit in reducing costs, improving efficiency and customer service, and enabling high growth while working with limited resources. Business process outsourcing, now a $26 billion industry, has expanded to […]

    Read Post
  • How to Choose a BPO Partner that Aligns with Your Business’ Needs
    25 Feb 2020 Colin Graf

    How to Choose a BPO Partner that Aligns with Your Business’ Needs

    Many business executives have heard of BPO (business process outsourcing) but think of it as merely call centers or other customer facing roles that are outsourced abroad. But today, many BPO services focus on the backend of your operations and can actually improve your relationship both with your customers and vendors, achieving significantly more for […]

    Read Post
  • Introduction to Business Process Outsourcing
    13 Nov 2019 Colin Graf

    Introduction to Business Process Outsourcing

    Running a business is complicated. Your company has a product (or service) that it knows (alternative: or that it delivers) exceptionally well, and that know-how makes you invaluable. But that’s not all you have to worry about—you’re managing a company after all; you have to manage documents, track employees, manage processing, make sure invoices are […]

    Read Post
  • Business Process Outsourcing Can Decrease Stress at Work
    09 Apr 2019 Colin Graf

    Business Process Outsourcing Can Decrease Stress at Work

    It’s Monday morning. You have a to-do list a mile long: check in with the team about progress on that big new account, find out what happened to an important missing invoice that’s now a week late, sit in a few hour-long meetings. It seems like you rarely have time to accomplish everything you need […]

    Read Post