Insurance companies manage daunting amounts of paper mail daily, such as claims, checks, grievances and appeals (G&A), and enrollment forms. Mail needs to be opened, sorted, and sent to the appropriate department or person so processing can begin and can be incredibly time-consuming if done manually. This leads to slow turnaround times and can also…
As your business grows, sometimes it feels like you don’t have quite enough help. Departments have multiplied and so has the number of employees within them. Processes that used to be simple now take way too long from start to finish. Inefficiency in your company processes could be costing your business every year. A Deloitte…
There are many business process outsourcing (BPO) companies offering numerous services and software solutions to help your company manage documents better and automate processes critical to your business. What criteria should you use when selecting a BPO provider? We suggest you evaluate their outsourcing expertise in three key areas: experience, training and support. 1. Why…
It’s important to look at the everyday processes within your firm that could be slowing your company down and decreasing revenue. Even small snags in timing on a day-to-day basis can cost significant amounts in lost revenue. In fact, according to the IDC market research firm, corporate revenues decrease by 20 to 30 percent each…
During the pandemic, business process outsourcing (BPO) companies have kept the economy thriving. These BPO services have helped companies remain operational while employees work from home, respond to an increasingly volatile market, and cut costs during the current recession. Even though a considerable number of offices remain closed throughout the U.S., businesses of all sizes…
With the coronavirus going on longer than originally expected, businesses have had to quickly adapt to a new way of working. Though tough at first for many companies, working from home has many benefits. A new Upwork study from April 2020 found 56% of hiring managers reported that the transition to working remotely went smoother…
Growing a business built on helping clients obtain IRS debt relief takes more than tax savvy and a track record of good results. You also need a system that facilitates faster debt resolution and lets you work without leaving you mired in paper. Even in a digital age, debts and paper mail can be an…
The Centers for Disease Control and Prevention (CDC) recently issued the COVID-19 Vaccination Program Interim Playbook for Jurisdiction Operations, providing guidelines on how to plan and operationalize a vaccination response to COVID-19. While many of the plan’s activities likely overlap with your existing and routine processes, the CDC indicates that the immunization response to COVID-19…
Even among organizations actively pursuing the benefits of digital automation, the mailroom often lags behind as a stubbornly inefficient silo of paper. But it doesn’t have to. The right document capture technology can eliminate the risks, costs, inefficiencies and wasted space associated with paper mail. MetaSource’s latest whitepaper, Prepare for the Future of Business…
For many businesses, the coronavirus pandemic forced a shift to remote work overnight. As a silver lining, in a new study, 56 percent of hiring managers found this transition to working from home went better than expected. Seeing more productive employees and the cost-saving benefits, many companies, such as Facebook, Twitter, and more, are looking…