Document Management & Workflow Blog

  • PACE Financing QC Best Practices
    06 Jun 2017 Colin Graf

    PACE Financing QC Best Practices

    The costs of solar panels and other energy efficiency technology has fallen and become more effective, but can still be costly. PACE financing has been created so that homeowners can pay for clean energy home improvements that can save them far more than the cost over time, and even help increase their home’s value when […]

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  • How Two Trucking Companies Cut Processing Costs by 50%
    30 May 2017 Colin Graf

    How Two Trucking Companies Cut Processing Costs by 50%

    The largest full truckload carrier in North America cut their trip-related costs in half. According to their CIO, “So far, we have realized substantial business benefits that allow our organization to excel in a highly competitive market.” The third fastest growing company in Arizona shrank their AP invoice processing costs by 50%. Their CFO said […]

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  • Five Best Practices for Achieving High Customer Satisfaction within Your Call Center
    03 May 2017 Colin Graf

    Five Best Practices for Achieving High Customer Satisfaction within Your Call Center

    Many companies claim they focus on “delighting” their customers. Of those, how many can really say their most important assets—their customers—are actually “delighted” by their call center experience? While you may be the very best at providing a product or service, your reputation and how you are perceived can hinge on how satisfied your customers […]

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  • Streamlining Trucking Paperwork Processing: A Best Practices Whitepaper
    03 Apr 2017 Colin Graf

    Streamlining Trucking Paperwork Processing: A Best Practices Whitepaper

    How Streamlining the Processing of Driver Payments, Customer Invoicing & AP Can Increase Profitability for Trucking Companies by Adhering to Best Practices While the trucking industry is exploring the use of self-driving trucks to replace this country’s 1.7 million truck drivers as well as other ways to use technology to increase delivery efficiency and overall […]

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  • Going Paperless Still a Burden for Many Doctors and Hospitals
    29 Mar 2017 Colin Graf

    Going Paperless Still a Burden for Many Doctors and Hospitals

    Digitizing Medical Files for Use with Your EMR/EHR Can Be Painless When Adhering to Best Practices Two decades into the effort to go paperless, medical records and patient charts still stuff file rooms in doctor’s offices and hospitals across the country. It’s a problem that can leave patients, records and medical organizations at risk, but […]

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  • Contractor Workflow Automation
    26 Jan 2017 Colin Graf

    Contractor Workflow Automation

    A workflow automation software and business process outsourcing (BPO) application that is gaining traction is the streamlining of contractor on-boarding and due diligence, especially for companies that need to manage hundreds or thousands of contractors. Some refer to this as a contractor management system. Below is what’s involved to ensure that you on-board contractors quickly […]

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